Great location, very helpful staff. Amazing breakfast, and the club floor is a great deal!

Hotel is very attentive to your security given recent events in Quito. I also went on a 4 hours tour with english-speaking driver from hotel[ Gonzalo], very good and safe.

Didn't have breakfast. Wish I'd known it was available

Good rooms

Expensive / breakfast not included

beeakfaat, central location

clean, close to everything

Friendliness, cleanness and location

2 nights in the row 24hrs room services was not available and lobby bar close to early

Location and staff

No indoor heated swimming pool

I was very impressed with the service and the staff. They were very friendly.

N/A

Quito has become dangerous but the location was very safe and lots of restaurants the gym was open 24/7 and they only allowed the guest from the hotel to use the facilities

The menu of the bar cafe could be more diversified not much to order

The breakfast was very good, but somewhat pricey. Hotel is located in a good upscale neighborhood, but is quite distant from the historic center of the city and major museums. Traffic in Quito is chaotic and slow. Taxis are cheap by US standards, though they are not cheap for the locals living on the economy.

Location and cleanliness

The only issue was that I didn't have the room I reserved since the first night of stay. I had it starting the 2nd night because apparently it was not availability. Other than that, everything was good.

location

i liked everything

They charged my credit card twice and said will refund me when I checked out. But only refunded under my remind. The checked in costed about half hour. Not say there were so many people but just me and the staff, I didn't know what he was doing and needed such a long time. Sheraton Quito is quite disappointed.

I asked for a toothpaste, because I run out. There is no toothpaste available at the hotel. They referred me to the pharmacy across the street, what opens at 8:00 am. This is unacceptable for a Sheraton Hotel.

great rooms

close to everything in city