Suly at the reception was very nice and helpful. At checking she too us to thee room and explained everything. Coca leaves where available 24 hours a day. At checkout she ordered us a car that took us to the airport.

The flush in the toilet would hang three times.

El lugar es cerca de la Plaza de Armas y varios sitos cercanos para visitar. El hotel es muy bonito, limpio y acogedor; la atencion del personal muy amable y dispuestos a ayudar para que la estancia fuera mas comoda. Especialmente la atencion de Zuly que nos ayudó mucho para ubicarnos en lugares y darnos ideas. Es un lugar super recomendado para alojarse, en nuestro caso con niños fue genial.

location was good. did not have any breakfast as our tours were always early.

rooms are dated. carpet need to be changed.

Booking.com

Nothing

The location is perfect, the breakfast was the best that we had. The hotel offers tea & water 24 h in day, and there are lots of public places to sit down and enjoy.

Excellent location at an ally means that it is quiet to sleep but it is also near the plaza and tourists spots around with easy walk. Staff are very welcoming and friendly. The room is clean with stable hot water supply. Heater at room in winter is a plus.

N/A

Great employees. Thanks for the kindness of Erick, Suly and Maura. Good breakfast. Good Location. Cozy and family place. Love the tea station.

We stayed 2 times before this one in rooms on the second floor. This time they gave us one on the first floor. The quality is not the same. Don't look maintained and the bathroom was too small. The hot water took too long to come out. Hopefully they can put them like the ones on the second floor.

Great experience. Thanks to Yase and Ana for making us feels like home. They kept our luggage while we did a trekking experience. It was safe and everything in order. Very kind. Everything good.

We liked the location. Near everything. Away from the noise. It was very cold but they have heaters. You can drink coca and muña tea whenever you like. The employees are always very attentive to help.

If you go to a tour early in the morning, ask for a breakfast box the day before. With time. We couldn't have the box and breakfast was supposed to start at 6:00am but it was 7am and it still wasn't ready.

gorgeous little hotel! very welcoming staff :) location is great! bed is comfy! i would stay here again for sure!

nothing i didn’t like, except if i had to say something, our shower leaked everytime we used it leaving the bathroom floor reeeeally wet, i did slip over a few times, & one morning the other people staying there were reeeeeally loud in the common area around 5.30am which was a little annoying to wake up to, but other than that everything else was great!

Great location, very friendly staff and pleasant quirky hotel.

The rooms are around an enclosed courtyard, so little natural light, not a big deal as plenty of seating areas. Breakfast room on the roof was a bit cold in July, but excellent views.

Lovely friendly staff, great location

Everything, wonderful personal, excellent location and breakfast, beautifully decorated, spotless clean. This is a perfect place to stay.

I like everything

This is an amazing place to stay, I was so close to everything in cuzco. The experience was excellent, Kenia in the front desk took care of all of our needs and was very helpful on my short stay. Cuzco can get a bit cold at night but the heat in the room was spot on. Simply an awesome experience. Nothing like being able to go out partying in the main square and walk a couple of blocks back to your hotel while grabbing delicious food on your way back. Cuzco I promise I will be back!!!

That I couldn't enjoy this place longer.

Everything was perfect

I can't complain about it

nice location kind staff hot water comes very good.

nothing

staffs were great. very helpful. I always saw someone cleaning.

no noise insulation. noises travel through the walls. sometime woke me up in the middle of the night when guest come in late.

It was all good, and really good price.

The only problem it was they just change the towels or clean when you tell them and i understand that its just all day things. Should be per day even i cant go to request it.

Everyone was extremely nice and helpful.

We should've stayed longer lol.

Cozy courtyard, great location

Quite noisy. The only window in the room points to the inside, where everyone walks past, you'll probably close this for privacy, but then there is no natural light.

Kind staffs

A littel small bathroom, the floor creaks

Nothing

Place is terrible. My room was dirty, with filthy stinky carpet I wouldn’t step on it barefoot. Mold all over the bathroom tiles, with terrible smell. Also there were bunch of ants on a bathroom floor. Shower door was broken so every time I use it there was water all over the floor. The floor was so creaking and noisy so every time someone walked by the room or in a room next to me , I would wake up thinking there is someone walking in my room. They have old grey towels. Also half of outlets were not working and the ones that did were falling out of the wall. Poor breakfast, they put the food from days before. Laundry service was terrible, they messed up all my clothes, and I had to wait 24 hr to get they back.

Location, staff

Poor decor, old rooms, old bathroom

It was a great first time in Peru impression thanks to this hotel. Hospitable people, amazing location. Cusco in general a city with a great vibe. we were traveling as a group 3 girls. we had everything we needed, hairdryer, towels. There was a heater in the room as it gets cold at night. tasty breakfast and helpful staff even though we spoke different languages.

The only thing you have to wait for hot water in the shower. i did not know that and I and ti take a shower in cold water first time.

Very close to main square. Owner was amazingly helpful. She organised our tours for us - hassle free. nothing was too much trouble for the staff.

Everything. The location was perfect, 2 blocks away from the Plaza de Armas. The room had 4 beds, super comfy and warm. It was spacious (and we were 4 women so we know about the importance of space) and the breakfast was great, the best breakfast included in a hotel fee we had in all of Peru. It is served on the 3rd floor so it has a nice view. Overall, I recommended highly

the shower is a bit small. The bathroom in general is for one person only. If you want to brush your teeth while someone is doing their make up, this way to crowded, but otherwise it fulfills it s purpose and the water is hot.