stayed here many times the location and terrace are great but changes have been made not all good

towels are poor, too small, thin and only a small bath towel and hand towel each, frayed. Terrace bar closes much earlier than it used to and you can’t even get a sandwich or toastie there anymore, or in rooftop cafe, limited menu.

the lobby

it’s needs a lot of updating

The breakfast buffet and location were lovely!

The best location and best place on the island . Wonderful staff

N/A

location!!!!

needs update

everything

nothing

The reception Staff after asking for a different room were very nice and Profesional allocating us a lovely room with beautiful balcony overlooking the Promanade with fantasic views to the sea The Breakfast and food was outstanding, catering for everyone's needs. The cafè at rear of the hotel on the Promenade served delicious snacks and the Staff were very attentive.. Overall a lovely two nights, we would definitely stay at the Riena Isabel and Spar again and Recomend it to other Cliental who are looking for a good 4" Hotel with easy acsess to the Promanard and beach and friendly Staff at all levels. .

There was nothing to bring to the attention of the Hotel.

Amazing breakfast. Great pool. I didn’t use the spa but it was available.

Everything was excellent but the breakfast and spa were outstanding.

Nothing in particular.

We absolutely loved everything about this place, specially the staff. Everyone was very attentive from the minute we got there until we left. We’re definitely coming back.

Maybe there should be more alternatives for gluten and dairy free intolerant people.

The Hotel was great and made our stay in Las Palmas thoroughly enjoyable. The staff were extremely friendly and accommodating. My son left his bag in a cab without hesitation the reception staff tracked down the cab driver and the bag returned. The barstaff were friendly and informative. The pool on the roof was perfect, the water was slightly heated so even if it clouded over the water was warm enough. The 360 view perfect overlooking the ocean. The spa was clean and the gym again had an excellent view. Breakfast had the whole range of every breakfast conceivable. The Hotels location was perfect for the beach and to explore the city. All in all I would highly recommend this hotel. Big bathroom with powerful shower and big shower cubicle.

There was honestly nothing I didn't like which for me is rare.

Hotel central location. Staff in restaurant excellent customer service and friendly.

Evening menus in restaurant in particular starters limited variety same selectionfor 7 evenings. 😀

Staff great as ever.

Very old worn out room, very poor wifi, cockroaches in room, very poor buffet and TV didn't work.

Breakfasts and dinner had plenty of choice and quality was great. Rooms were very comfortable

Really happy with stay

Location

All good! If I just need to say something: the coffee was not really good from the machines during the breakfast

Location . See view rooms are the best choice

Internet Hotel needs some renovations.

The hotel is in a perfect position to enjoy the beach and the walking path nearby, and it offers free sunbeds. It halso has a nice swimming pool and bar on the rooftop, as well as a very nice SPA with a stunning view. Free parking space is available right in front of the hotel. The staff is super-professional. The breakfast is good. The view from the seaview rooms is lovely. The rooms are a bit dated but very well kept and clean. The bathroom was very big with huge shower.

The decor of the rooms is a bit dated. The room did not have a coffee machine or a kettle.

Breakfast was always great. I've used lots of hotel in my line of business, but I usually end up not having breakfast even though I've paid for it. However, breakfast so good that I found myself wanting to make sure ai was down for it each morning

I asked for an iron and a board. It ended up in the middle of my room for the duration of my stay. Even though I had asked for it to be removed of stowed away properly.