This was great destination the room was amazing with great ocean views. Staff very friendly. The ladies in the coffee shop made great coffees and bar staff extremely friendly.

The Asian restaurant we got take away food didn’t have much flavour over priced. The manager was rude and watching him didn’t treat staff well. Telling us food would be ready in 20mins for takeaway and waited over a hour.

Nice and relaxing

Location and staff were brilliant. Loads of activities which are all amazing.

1. 2 adults 2 nights, 2 towels for entire stay for shower and have to pay for additional towels. 4 would be reasonable when paying 600 plus I would have thought. 2. Room was riddled in ants - staff responded but seemed like it was reoccurring, there was no shock when told. 3. Beware! you only get 200mb per day if you use the WiFi make sure you have an unlimited data plan on your phone.

Beautiful island, Beautiful rooms nice and clean, friendly staff.

Would have liked room to have microwave and toaster.

Beautiful Island. Great experience snorkelling the wrecks but current was a little scary. However the lovely guy at the scuba shop, advised the safest times and we hired a tinny which made the experience so much better.

More choices to eat would have been better but fine for the period we spent on the Island.

Given wrong time to be at bus for departure for island adventure. Felt very stressed and last person to be on bus is not a good state.

Loved the cocktails with dinner.

Would have liked Fresh bath towels each day.

it has everything

food options were limited. dining area was too basic for the price we pay. the round island bus tour didn’t run on weekends, which is a real bummer!!!

clean, and comfortable

nothing to complain

Location was absolutely beautiful

The resort was very dated and tired. The food was very substanded. The outdoor bbq food option outside the Cafe was nice.

Friendly staff and great food with enough variety on offer. Great kitchen facilities including a big fridge in the family room.

Stayed in the family room near the pool side, they are a little outdated with the furnishings and bedding. We had a bush outside our room for a bit of privacy, but a lot of other garden view rooms don't have this amd are quite open to the public for viewing, so dont forget to close the blinds when getting dressed!

Location and place are magical.Very nice and helpful staff. Cathy from reception is amazing.And other staffembers working at reception are very helpful. Snorkling in the wreks and dolphin feeding are the best.

Food....simply just terrible. Breakfast so bad . Not a single fresh veggis is avaliable, no greens..plus staff members working in the restourant just trying to hide from customers. Fish and chips place are poorly managed as well, and it's hard to eat junk food only. Chinese restourant just very baaad, no dalads avaliable food+servise is bad. No comunication between diferent parts of hotel, receptionist trying to be helpful but obviously they did't have comunication with other teams.

it has a good location

not very clean, don't see much value for the money

Everything was beyond our expectations! I would definitely recommend the place to everyone that wants to get a way and have fun, but be romantic at the same time! You are never stuck for something to do!

I think the place could have more restaurants, bars etc. It was a little frustrating lining up to get a drink or to get food.

the location and view is amazing as well as the many activities.

ok there is a very very long list of the issues; started with Car Parking at the wharf to get onto the ferry is horrendous room was extremely rundown, tired and dirty. Fridge was fully iced up Split A/C filter absolutely disgusting - thick with dirt - my husband who is a qualified a/c tech had to clean them. moved my side table closer to the bed and there was a hole in the wall and rubbish under the drawers. the springs in the bed pinged whenever you moved No housekeeping at all - we had to use the same bathroom towels for 4 days - when l raised the issue with reception l was told that housekeeping isn’t included in our room - however l have read all my booking docs and not once is this stated anywhere - no housekeeping in a resort setting is unheard of. actually l have never stayed anywhere (unless Airbnb or stayz) that has not had housekeeping. No microwave, no dishwashing detergent to wash coffee cups or basic items such as plates and cutlery. There was a kettle 🙏 2 cruise ships came in on 2 separate days inundating the island to a point that it is impossible to enjoy. absolutely no priority given to staying guests in regards to lines for drinks and food. taking 45 mins sometimes to get a drink. It should be advised at the time of booking that cruise ships will be attending the island so you can have a choice to book another time. Food choice and quality just awful. there should be a boat exclusion zone between the beach and the ship wrecks to allow for safe access for snorkelers we tried to swim out there and it was just to many boats pulling in and extremely dangerous.

clean and tidy. seemed well maintained.

not enough places to eat

Quad bikes

Fishing tour. Not long enough. Crowded around the wrecks and the swell made it impossible to feel a bite.

The location, the water, the activities in the resort, the food

The scenery and sunsets were just beautiful. Dolphin feeding was great. The staff were incredibly friendly. They keep the place very clean. Room was comfortable for 2 people - there was space for 4 but we wouldn't have wanted 4 people in there. The beach bar always had plenty space and has the best view for sunset.

The restaurant Fire and Stone was absolutely awful. Such a waste of what could be a nice place to eat. It's only 1 of 2 places to have dinner so we thought worth trying, but it's not, so not go! Just stick to the beach bar. Only other thing was that the resort was very busy the weekend we were there, more busy than we've ever seen before. I heard later on that there had been a sale on which might explain it. It didn't matter too much except big queues for the Cafe in the morning and a 25 minute wait for coffee and crossaints, and really busy at the wrecks - so busy my dad's head was run into by 2 seperate kayaks while snorkelling

The snorkel tour around the wrecks was amazing, although it would have been nice to have a bit more time in the water. It's a very beautiful place with lots to do. We were only there for two nights, so we will be back for longer next time to do the bus tour, snorkel again and parasailing. Amazing views from the unit. Probably best to book your activities and dinner reservations before you go. The restaurant was booked out on the night we went and it was my birthday, so that was a bit disappointing but we had a lovely meal at the Beach BBQ.

We would have preferred a balcony unit. I didn't realise our accommodation didn't have a balcony when I booked it. Next time.

A great island resort to visit- and so close the Brisbane! The Kookaburras, Curlews, Dolphins, the snorkelling around the wrecks with the tropical fish, warm clear water, beautiful beach were among some of our favourite things- The staff were great and helpful, The room was good with amazing views and sunsets. The Tangalooma ferry ride was great too.

The room was a little dated- but not a problem.

Room was very clean and updated.

Needed more shelves in the wardrobes. Food wasn't great. Playground wasn't suitable for smaller children.