Breakfast buffet and coffee corner

Small room, not comfy pillow, small bed

Location, beds, room temperature.

Had the superior room, for around 2000 sek/night. The bathroom smelled bad, like mold or sewer. Multiple facilities were broken in the room, from shower mixer to lights that didn't work, and a wardrobe door that was hanging very loose. Got the feeling the hotel wasn't renovated for a few decades and that no money was spent on keeping the rooms in a decent condition. Breakfast was not very impressive, absolutely not worth the price. That they announce the hotel as a four star hotel is a joke, maybe if it is out of a 20 star rating...

Nice location, and sweet welcome in the beginning only.

Awful expirience with worker that rudly broke our family dinner time in coffe area downstairs which he called "restaurant" and didn't allow our own food called it logic and "rule of common sense". But no any single visible sign of "restaurant" that doesn't allow guest to eat their own food in ectually special place for eating were not presented there. From his own words it is fine to involve in the middle of meal and he can do it normally with guests. Own food should be eaten in the rooms. Very weird behaviour. No one esle of staff had confirmed his words later either. Our evening was totally destroyed. Really bad memories. Everything was nice in the beginning, but after all definitely we don't recommend.

Free coffee and sweets in the reception area were a nice treat. Breakfast included in the price was fantastic. All in all a very good stay

The place, ambiance, staff, breakfast.

Parking may be free.

Breskfast was perfect

very dated but ok

Excellent

We booked a room with two beds and had an email confirmation. The room we were given looked like a disabled room with a pull out bed. We were quite disapponted

One of the best breakfast's in Sweden! Huge selection and nice fresh choices.

Clean rooms, tasty breakfast, good location not far from Gothenburg centre. Parking on site but has to be paid extra.

I had no issues.

A super friendly, comfortable hotel, next to city center, with many small touches the big hotel chains don't think of....and very reasonable prices, a great value! I've paid twice as much elsewhere for a worse stay... I'll be back!

The location was great- has access to train, bus and tram stations within a few minutes walk. The hotel is welcoming and offers complimentary snacks and tea/coffee. The staff were extremely friendly and accommodating.

The hotel decor was dated and mattress on the bed was very soft.

Brekfast was amazing, lot's of choice..and very nice service

Clean bathroom. Free fika and tea and coffee. Good location. Nice day staff. Excellent breakfast.

Thomas was rude, impatient and seemed as if he didnt want to be in work. Triple room has 1 soft bed and 2 hard beds. Buzzer to call out of hours ataff was not working and was stuck outside the hotel before checkin until another guest suggested going to Roys. Roys staff were polite and helpful, and assisted to access hote and room.

Early check in at request, big and spaceous room, coffee in the reception and the free snacks were a really bonus and the staff was really friendly.

The bed and pillows were a little uncomfortable and the covers were a bit thin for winter time. The bathroom could use some renovation and the room a bit modernisation.

Front reception was friendly and helpful with tips of what to see while in town. They had a great little snack buffet set up in the lounge, which was appreciated after a long day of traveling. The food in the restaurant was excellent. Our room was large and comfortable. The shower was spacious, which is a bonus!

No complaints, our stay was excellent.

Fair price , nice breakfast, reasonable clean, nice coffee buffet.

I think it would be better if you would have more electric sockets. Would be cool to go to sauna. But in general everything is good

very old facilities. strange enough that the toilet and shower are in 2 separate places and the wash basins are so tiny to fit even a water glass.

location

cleanness, room, bed and bathroom!