comfortable and clean rooms, friendly staff

Comfortable.

This is the type of hotel mostly used for 2 or 3 hours only ... red lights and mirrors over the bed. Right next to one of the busiest roads of Yerevan. Very noisy and impossible to cross by foot so you have to go by car to anything (restaurant, supermarket).

the bed was nice and big

could feel the smoke from neighboors, far from any infrastructure, breakfast very limited

Wifi signal was very poor so please keep that in mind if you planning on working. Description of rooms doesn’t correspond to reality (e.g. I intentionally booked a suite with a balcony but there was no any). I hope this would be fixed as administrator didn’t seem to bother when I informed him. Air conditioning requires maintenance as it smells unpleasantly. That was my 5th hotel in a raw in Armenia and that was a first time I didn’t feel welcomed. After I check-out hotel was trying to cancel my booking for some reason.

Staff was friendly!

– Room wasn't that clean in places like “under the sofa”; – Breakfast was poor and not tasty at all; – Some fan (like central vent or air condition) was very loud all night long; – Sound isolation is very poor (drunk guests walking and laughing at the main hall woke me up several times at 3–5 AM); – One of the bathrooms had toilet that was hard to stop flushing and shower where the water hardly was draining out; – Pool was nearly ice cold and water in jacuzzi was even colder — and this is in the end of August.

Great Service!!

hotel was really clean, with amazing stuff. they are really helpful🙌

they have really bad coffee on the Breakfast. everything else was ok

Clean room and bathroom.

1. Aircon is not inside the room but in between rooms. No cool air comes through the rooms other than when the windows are open. 2. Shampoo and shower gel are not replenished daily. 3. The cold water on the fridge is not free for guests. I don't know what's the fuss of charging guests extra for a cold water. In a country where temperature can peak as high as 40C a little bit of cold water will go a long way, but this is apparently chargeable. Bottled water in the rooms are only provided for free on the first day, however it's free in the breakfast room when you have your breakfast. It doesn't make sense. I was disappointed to be told that I have to pay for a cold bottled water. 4. We were not told before hand that the swimming pool and sauna won't be available on the days of our stays. Gutted as we chose to stay here for that reason, to enjoy the a swim and sauna. We eneded up just using the jacuzzi in the room instead.

It was my girlfriends birthday the manager Edgar took care of everything cake balloons and flowers at the last minute great service

Unfortunately the pool was closed

Nothing

1. Smell everywhere inside the hotel from the kitchen on the 1st floor 2. Smell from the outside barbecue 3. Very small windows in the rooms with the industrial view 4. Very noisy from the road. It’s impossible to sleep with open window 5. WiFi doesn’t work properly and lack of speed 6. Smoke smell everywhere 7. The hotel needs renovation

Worst experience & bad hospitality

Very friendly staff, comfortable rooms, always warm and clean. A lot of parking lots, and handy road junctions if you come by car

Wifi was a little slow

We know to pay less and don't get the free breakfast option (because it's really bad) but we used the money we saved to buy room service for the breakfast we actually wanted and it worked out well.

Nice pool area but far to cold the water temp. Would have preferred if they could have made it a few degrees warmer

Barely anyone spoke English so was difficult to order at times. Also at the pool, we kept having to walk to reception to order food or drinks or even the soft lounger pads etc I’m not sure if it’s a cultural thing, but some staff seemed unwelcoming, no smiles nothing whilst the odd one would smile and greet etc

Staff are super friendly and helpful

Definitely recommend the place to anyone wishes to visit Armenia and looking for relax and good service.

Nothing

good pool

poorly trained staff no information is given on the arrival about pool reservations etc