Freindly Staff

Charging 30 USD for breakfast is robbery, at least have different options

professionalism of reception staff. Good food. Good rooms.

Door from outside to last block to enter room 328 needs repair. Its letting the ide down!!!

i think the buffet breakfast is ridiculously expensive, it can be added as a complementary meal to everyone

the door keys were not working the whole time we had to be escorted to the rooms, that was a huge inconvenience

Nice room and great location. Food is always good

Excellent breakfasts, reasonable a la carte menu and full on buffet dinners available. Fairly good car wash extra.

clean, fresh colours, very relaxing atmosphere.staff very helpful, polite and go the extra mile to helps with our bags and to have a comfortable stay. loved the gardens. Grounds well maintained . A very clean hotel.Keep up the good work.

no spa facilities telephone lines not working in the rooms tv not working in the rooms

lovely hotel , lovely stay and lovely staff

no spa facilities

i liked that the property was clean and had a sports bar

the food and the stay was very bad value for money. i waited over an hour for food at the cool beans restaurant then 20 mins for the bill.

The location and facilities are decent. The garden is well maintained.

My Booking.com invoice indicated that breakfast was USD20 at the venue Imagine my surprise when USD28 is deducted from my credit card after breakfast. The manager on duty said Booking.com made a mistake and that breakfast actually cost USD28. I was visibly upset because I felt cheated and they refused to reimburse the USD8. I'm a regular traveller to Harare and these guys have lost my patronage.

Breakfast had a wide range of options and lots of food always available. Staff were always available to help in any way.

There is a pool available however it wasn't kept very clean. Would have been nice to be able to have a swim in the afternoons.

Everything was great the food ,services including accomodation

The wifi was a challenge poor network .

Beautiful place . It's location just outside the CBD gives that peaceful and quiet environment.

Location was good. Glad that I could smoke outside.

Food was cold; it had to be warmed up

bed set

standards

Nothing great about this old and awful place.

This place is dated. Its mainly for local people that come for events. The pool is not used and all guests attending events stand of the deck facing the pool and watch you. No privacy. Parking can be difficult as they have too many events for local people. As a tourist from a different country, if your used to luxury, this is not the place. It is old and run down. They have event so music plays late at night. Bar and restaurant is full of men that drink etc. This is an ideal place for local people that live in Zimbabwe. You will be disappointed by how old and filthy the place is. The aircon unit was falling apart and didn't work. Toilet leaking and shower drips with no power. They billing machine didn't work and asked to pay later. After a long flight and no sleep after the music for an event played late, only to be called at 7am to finalise my bill. This is a horrible hotel. They were taking new photos to show guests that it is a place to stay, but I would avoid this place as a tourist. costs a lot of money and it is awful. Do not recommend