Perfeito

Tudo maravilhoso, Funcionários são INCRÍVEIS E SOLÍCITOS, desde a Recepcao até a camareira, cozinha, tudo!!!

Um diferencial do hotel é a piscina e jacuzzi no terraço, Um excelente espaço pra relaxar

Cobrar a taxa dos 10% foi um fato que não me agradou muito, nunca tinha visto essa prática nos hotéis que fiquei em foz do Iguaçu

Atendimento do pessoal

O quarto tinha barulho

Gostei do atendimento, funcionários super atenciosos, bom café da manhâ e boa localização.

Não tenho o que reclamar.

A Limpeza muito bem executada, quarto e banheiro limpos

De ser sido cobrado em 10% sobre o valor da reserva do booking, questionei que não tinha sido informado dessa cobrança e a mesma foi retirada pelo rapaz da recepção no fechamento da conta.

Petit déjeuner très correct. Personnel attentif et chaleureux.

La connexion internet était très faible dans ma chambre

No me gustó nada. Es un hotel horrible, muy sucio, viejo y con muebles muy viejos y todo roto. Desayuno muy malo.

Nada, muebles viejos, olía a viejo,.suelo de parquet hinchado, puertas rotas, horroroso. Mucho ruido. Toallas y sábanas viejas y rotas. La peor estancia de mi vida.

Limpeza

Da educação e da prestação d serviço dos funcionários

Não gostei pq tive q pagar uma taxa extra de 30 reais q achei absurdo.. no booking estava escrito q estava com taxas inclusas … o quarto no qual fiquei estava com o ar condicionado ruim, falei com o funcionário Felipe q foi mega prestativo e rápido resolveu meu problema me trocando de quarto .

Há uma boa churrascaria perto

Quartos pequenos e desconfortáveis. O banheiro é péssimo. O chuveiro é um dos piores que já usei. Nem o A/C se salva... Ele é posicionado de forma que o ar bata diretamente na cama. Por cima disso, a luz do A/C ilumina o quarto como se fosse uma lâmpada. A pia do banheiro estava entupida. Isolamento acústico é inexistente nos quartos... Prepare-se para ser acordado às 6am pelo barulho do café da manhã. Para encerrar, meu quarto sofreu uma pane elétrica à uma da manhã. Todas as luzes ficaram clicando e piscando por meia hora. Terrível hospedagem.

The hotel room and facilities are well-maintained.

I don’t like to touch the blankets over the shelf which made me feel they could be very dusty.

facilities, breakfast, cleanliness, everything was above my expectations

nothing to mention

good price and well located

at the check in I was charged almost double for the rooms for no reason. They reimbursed me afterwards by request. We requested some information to the receptionist who said he will call to our rooms and after a while we came back and he had forgotten. They did not help. The service for the tours did not explain well to us what to bring etc to the trip we had to look online.

good location and staff

Compared to other properties we have stayed in….their brekky was fairly standard. Noise was a problem at times.

The hotel was clean and mostly in good shape. The breakfast was good, there were multiple options of sweet and hearty food. The location is good, it's extremly close to the bus terminal and in walking distance to many restaurants.

I think we got unlucky with our room. It was very small and the aircondition was very noisy. We used ear plugs to sleep.

Very friendly front desk staff. I had a clean room and good shower. My booking came with good breakfast included. Location is good in the centre of the city. A bus terminal is just within 5-min's walk where you can take bus no. 120 to Iguazu Falls and back. A huge supermarket (Super Muffato) is within 10-min's walk.

Sound-proofing not so good and I can hear footsteps from above my room.

Location, roof top swimming pool

Internet didn't work in the room no signal and no signal on cell phone, room was in the middle of hotel and you need connection in order to plan trip.

excellent staff - helpful and knowledgeable. great shower, good facilities

the bedding and towels need updating & limited channels on the tv

The location is very convenient close to the bus station, so you can easily go to the falls on both sides (Brazil & Argentina) for a cheap prize. The rooms are comfortable and well equipped. You can have restaurant room service for a reasonable prize. It has a small pool on the rooftop with views of the city. The personnel at reception is very helpful. The breakfast is good.

I don't have any complaints. It's maybe not the most beautiful hotel but it has everything you need for a good prize.

Front desk staff were very helpful. Breakfast served in the breakfast room from 6:00 am to 10:00 am so quite accommodating for either those needing an early start or those wanting to catch up on sleep. Room was adequate for 2 adults to move around in comfortably. Location made for easy walking to local restaurants and bars. Travel agency in main lobby arranged a guide for us who we used for 3 days - Argentinian side of the falls, bird park and Brazilian side of the falls, and early morning ride back to the airport. He spoke only a little English and we no Portuguese and very little Spanish, but we managed just fine using Google Translate on our phones

Agent at Travel Agency in main lobby did not speak English so the process of hiring a guide took a bit longer than usual, but Google Translage came to the rescue, and the guide he arrange for us was excellent, so it all worked out just fine.

Staf at front desk soeak English, which is rare in Brazil. Extremely attentive to customer's concerns, always polite and very helpful. Breakfast was varied and good enough. Maybe too many sweets, but that's a personal choice.

There was a bit of misunderstanding because of what was written on Booking.com about the complimentary shuttle pick up at arrival. But they are sortimg it out. Second unpleasant thing was the fact that the pool area has no good drainage, so the rain water made big puddles.

the staff is so friendly

The room had everything we needed and plenty of space. We loved the rooftop pool and bar, though we didn’t get to use it as much as we had liked, since we were touring the falls all day, both days we were there. I also likes how eco-conscious this hotel was, with motion-sensing lights in the hallways to the rooms and public bathroom. They also had a water filter machine to fill water bottles before heading out for a day of exploring the area. They staff was amazing and very helpful with answering all our questions and helping us to book tours and transportation. most of them also spoke English. The breakfast buffet was also amazing with lots of offerings.

The public restroom near the lobby was only one stall, and the flushing system didn’t work well, so one morning it was not useable.

Room was top notch, as well as the service and the food

Nothing