Hotel Grand Pas
A propos de ce hôtel
Situé à El Pas de la Casa, ce charmant hôtel pour 97 € par nuit est un génial choix pour votre prochain pause L’Hotel Grand Pas vous accueille au Pas de la Case, en Andorre, à seulement 50 mètres de la station de ski de Grandvalira. L’hôtel propose un restaurant, un bar, un salon, un sauna et une piscine intérieure.
Équipements
Piscine
Internet/Wi-Fi
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Adapté aux familles
Carte de El Pas de la Casa
Avis
3.8/5.0
Bon(206 Avis)
Avis vérifiés à 100 %
9.0
L ensemble
Chambres un peu trop chauffées
7.0
La ubicación y la amabilidad de los empleados
El agua de la ducha no se puede regular o helada o demasiado caliente, en la ducha de la mañana
Los dispensadores de jabón estaban vacíos
6.0
Rooms were ok.
Rooms on the road were noisy and I would expect us to be on the other side given we paid for a mountain view.
The spa, unfortunately is really quite bad as it's crazy hot everywhere which would be fine BUT... there is no cold shower / cold water or drinking water. They are missing something really important..
5.0
The location was good, 2 min from the slopes and after ski.
We had a room without windows and no proper air system, so avoid booking the rooms without a window if possible. Someone had smoked previously in our room and the decorating pillows smelled because of that, they were then used on the sheets and pillows after daily cleaning and the whole bed smelled like an ashtray. The spa is good enough after a long day at the slopes but the water in the pool and jacuzzi is hot, not warm, more like something is broken as the water was super hot
9.0
La compétence du personnel et leur disponibilité.
Buffet original et très goûteux.
Bar cosy où il fait bon prendre un verre
Eau chaude moins disponible lorsque tous les skieurs rentrent des pistes
3.0
Situación
Trato, comida, parking,
10.0
L'accueil la propreté l'espace.je n'avait pas le temps pour la piscine intérieure mais j'y retournerai
8.0
La localisation la propreté
Chambre mal insonorisée
9.0
simpatia de todo o staff.
qualidade do Buffett
de não trocarem as chávenas e copos sujos do quarto
7.0
Sympathies du personnel
Douche trop petite et vétuste
10.0
The spa area was great and perfect after a long day skiing! Restaurant and bar are fantastic.
5.0
Chambres correct
Restaurant basic
10.0
very polite staff and comfortable hotel
location and friendly
7.0
good location
large rooms
pool and sauna though small were clean
ski lockers inadequate/ broken
no room for parking, only a couple of places all other parking is a long trek down into the town and very expensive
whirlpool broken
9.0
Staff really friendly, breakfast was flawless.
The bar tender Alex is a joy.
Sometimes the shower ran very hot and then very cold.
1.0
During our stay a member of staff left an unauthorised, drunk and abusive individual into our room in the middle of the night. Management failed to confirm with the individual if this was their room and willing opened the door to them. Management have failed to reach out to us after the incident and have failed to follow up with us since in the incident. The individual was drunk and aggressive and reception ended up calling the police to remove the individual from the premises. Unless you like unwanted, aggressive individuals in your room I wouldn’t recommend.
7.0
Spa and restaurant are verry good!
Cleaning its bad
8.0
Nice clean rooms with great beds. Breakfast was really good. Bar area is great in the evening.
Pool area is not great - might be ok for little children… but toooo busy for teens and nowhere to sit for adults.
Wish the sofa’s in the bar area was accessible during the day… I didn’t ski and would have liked to read my book here.
2.0
The location
They were understaffed. Very bad service, very poor breakfast and the spa it is small and they have a capacity of 35 persons. The water of the pool is not hot and was not clean.
4.0
Kitchen staff. Helpful and attentive. We are appreciated to receptionist Victoria for being kind and helpful on a lot of matters. Swimming pool
Bed covers were dirty. There were no room service personnel to change it in the evening. So, receptionist were changing and we felt insecure about that. Hotel switching off the heating system at night and my child catched a cold during the night. No parking
6.0
location
room too small for 4 people
8.0
The location is beautiful, very near the ski park entrance, also there are many restaurants and bars in the area. The breakfast was also nice and tasty
parking very small and very expensive, in general the additional services (parking, dinner, pets) were very expensive.
6.0
Great location close to ski station, walkable distance.
Check the cleanliness of room. Pillows uncomfortable.
8.0
perfect location, just a short walk from the lifts. it’s a cosy, clean hotel, with home made food.
we had a lovely view of the mountains, thanks to super friendly staff, who went the extra mile for us. A part of the hotel at the back is facing the wall, so some rooms have hardly any light.
9.0
Breakfast was amazing. Nice cozy swimming pool. Staff was friendly and helpful
Windows of room to an indoor patio. If we ever opened the windows and speak in a normal tone someone from other room would complain.
No parking available or full, had to park very far away and was pricey.
10.0
The Hotel was perfect location and the Staff particularly Diego on reception super helpful and friendly.
Rooms very clean and spa great too.
7.0
Everything went well, but we could not get fresh air in our room!
Same as above!
4.2
Bar area very nice.
Unexpected extra charges due to hotel taking unauthorised payment with wrong credit card from booking.com due to selecting an upgrade offered by booking.com.
We actually upgraded to a mountain view room and could only see the peak of a mountain through a gap between buildings. Very poor.
The Hotel manager acted unprofessionally and walked past me completely ignoring me when I asked to see him. As a paying customer it was a very unpleasant and shocking experience to be ignored in such a blatant & arrogant manner.
Breakfast selection ok but omelette chef didn’t seem to understand the difference between an omelette and scrambled eggs!
FAQ
Combien coûte ce hôtel par rapport aux autres à El Pas de la Casa ?
Le prix moyen d’une location à El Pas de la Casa est de 97 € par nuit. Cette location est 0 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Hotel Grand Pas. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel Grand Pas comporte une piscine. Bonne baignade !
La location Hotel Grand Pas accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Hotel Grand Pas ?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, internet/wi-fi, parking, blanchisserie et balcon/terrasse.