Era cómodo y cerca de todo

El secador de cabello estaba roto no servía creo que por el precio del hotel debería de funcionar

Gostei de tudo

Nada q reclamar estava tudo bem

Nice place close to the town center

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1. Hotel viejo que no corresponde a 4 estrellas. 2. Olor fuerte a marihuana en el pasillo 3. Cama no cómoda

Location and motorbike parking, breakfast was good

Spa

Tema mascota no se podía acceder al buffet , no hay zona habilitada. Si se publicita con mascota y se paga , podrían tener en cuenta los desayunos o cenas

L'emplacement, la qualité et l'accueil du personnel même en arrivant à 1h du matin. Superficie de la chambre. Propreté.

1)L'isolation entre les cloisons de notre chambre, et la chambre voisine, évacuations des eaux de salle de bains, nous avons eu l'impression d'avoir la salle de bains d'à côté dans la chambre. 2) Alors que le support de porte "ne pas déranger" est sur la poignée extérieur, le personnel frappe à 8h30 le matin du départ prévu pour 12h.....pour faire le nettoyage..... 😏. Pas cool du tout.....

La comodidad de las camas ,una habitación acogedora , en general todo perfecto, con spa piscina solárium, uva, gimnasio, todo muy bien sin ruido para dormir perfectamente , estuvimos muy a gusto el desayuno variadisimo y muy bueno igual que la cena de 10. La atención del personal impecable.

Nada a destacar, quizá que las habitaciones fueran un poco más modernas , pero no es destacable ,por decir algo , pero la nuestra en particular era acogedora , nada que añadir negativo, justo de enchufes pero bueno tampoco era grave.

Sehr Zentral, grosses, sauberes Zimmer. Umfangreiches Frühstück. Freundlicher Empfang

Hohe Parkplatzgebühr

we had a motorcycle breakdown issue meaning one of our party did not arrive and the hotel staff were very accommodating and helpful

n/a

Location

Older hotel that badly needs refurbishment. Add 26 Euro to park your car. No power outlets near the beds. Waited an hour for a double bed and still got 2 singles. Hotel restaurant closed in the evening.

The spa was nice. I enjoyed the pools. The location is also walking distance from the bus station.

There was a strange smell in my room. I just decided to ignore it though.

pinball machine

There is no parking. its a lie. And the staff are aggressively rude. The room was yellow. I mean all of it was yellow. God it was awful. None of the soi disant amenities were open. a hell hole. the Prestigi group needs checking in by the mercure franchise. very sad.

Wellness area with a spa and a gym.

The way we have been welcomed by the manager is unacceptable. Mean and not polite. He almost kicked us out of the hotel for not having the IDs of the kids while it wasn’t mandatory no mentioned on Booking. The furnitures and the decoration are a bit old. It feel like in a hotel from the 80s.

location

A lot of choice for breakfast, but all was cold, every day.

The room was very spacious. The beds were relatively comfy. The facilities were very good. We asked for extra pillows and we got them very quickly.

Our room wasn’t the cleanest. The amount of dust on the windowsill suggested it wasn’t cleaned for a while. And the water in the mini bar was opened.

Staff was very friendly and helpful. Nice breakfast. Cot beds was available on request. Superb kids room and spa facilities.

room a better air conditioning may help .

air conditioning and no connection with hotel and parking

Very central. Friendly staff. Breakfast included and a free access to the spa area. Everything was very clean and the bed was extremely comfortable.

Very bad attitude and behavior at the reception desk staff of Mercure Andorra, at arrival. Not welcoming at all. Simply increadible. Never experienced before in any hotel. Specially at arrival the staff of the hotel at the reception desk was not welcoming, as well as after, in different occasions. I don't know if it's cultural, but the bad experience at hotel Mercure Andorra made me decide to don't return to such hotel, and even don't return to Andorra.

Not welcome attitude of the staff of Mercure Andorra at arrival. Bad attitude and behaviour, replying with bad attitude to any type of simple normal question, and just focused on payment. Very bad experience at arrival and during staying. Probably it's cultural, or that's the character of the people, but I will not return to Mercure Hotel, for sure.

Very central. A fantastic breakfast.

The remote for the bedroom TV would also turn on the other one in the sitting room