Pool

The staff was great and made us have our stay very comfortable. I would especially like to thank Katarina, Mary Grace and Arjeneive for their kindness and high level service to make us feel at ease. We have enjoyed a lot from the pool and the playroom. We'll definitely recommend this hotel to our friends and family.

It could be noisy during the nights, because the hotel is in the middle of Paceville, where the pubs and disco's are.

Staff were extremely helpful, welcoming and accommodating, they saw to our every need. Breakfast had plenty of options and everyone left well fed.

A little hard to find your way around the hotel as it appears to have had additional parts added to the building over the years. It's a bit of a maze if you are new to it.

Good food and helpful staff

Long time for service at bar

room was clean and maintained , very friendly staff, good location

Absolutely brilliant customer service - all the staff went above and beyond. Worth upgrading to the club lounge.

Nothing

Excellent room, great balcony, great breakfast and the staff could not have done anything more for us. They were always on hand to help and Katerina was an amazing host for us. The reception staff, concierge and cleaning staff as well as the waiters were all amazing and very attentive to our needs. I will not stay at any other hotel in Malta when I go the next time

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This place is amazing The staff there is one of the best I have ever had Tetiana met us at the beginning and she was so kind and helpful Then as we took the upper floors suite They took us to the lounge where we Got the best service from Katrina the manager She was amazing She was so helpful for everything we asked. It made our trip much better We definitely going to come back in the future

This is one of the best quality service I received from hotel in 20 years. The staff was extremely helpful and friendly. Guest Experience Executive Ms. Katerina Angelkovska is a great person, which goes way, way above the standard to make the customer happy. People working in the hotel and especially Katerina have made our stay wonderful and we are so glad to choose this hotel. We are a family 2+3 and hotel was able to accommodate us in a room with two huge and two normal beds. We appreciate it! Finally we could have good sleep. (In other hotels we usually need to sleep with one of the kids). Lovely! The breakfast was good (continental + option to choose extra hot meals). Service at breakfast also great. Everyday fresh bottles with water is a nice and useful gift. The location of the hotel is convenient for divers when they use DiveWise/TechWise center. There is an additional exit from the hotel at level 8 and that is a very useful exit/entrance. I cannot think of any other hotel to choose on my next trip to Malta. Great job, people at Intercontinental Malta!

The food quality at the swimming pool could be improved. We were missing additional electrical sockets at the bed. (There were at the desk, but only USB at bed).

Super breakfast, good location for business and night out . Room have been refurbished, staff is super nice :)

Nothing

The staff were phenomenal, they accommodated our needs. The room was stunning. Katerina was amazing!

nothing

tout saleté inconfort noise

We where very happy with the service and very friendly staff. Looking forward to going back again. Thank you Katrina for your hospitality 😊

Every thing was fine did not disappoint..

The staff were great always ready to help

Uncomfortable bed Shower runs hot and cold all the time

Everything was very good the personal were very professional and nice. Katarina made our stay wonderful and she was very helpful. We thank her a lot.

very good

The hotel is in a good location, really clean and the facilities are great! The breakfast was sensational and I would recommend the eggs Benedict. The beach bar food was so good and the cocktails are some of the best we’ve ever had. couldn’t fault the hotel if you tried. All the staff are really happy and engaging especially with our 14 month old son. A couple of days before we arrived we were contacted by Kristina asking us if we had any requests for our stay which we was impressed by. She then welcomed us at the hotel and walked us to our room explaining everything we needed to know about the hotel and what they offered, she also checked in on us and our son most days she was amazing. Kristina went above and beyond to make our stay extra special, every hotel needs a lovely lady like her!

Its like a had a dedicated person guaranteeing all my needs

Nothing

best gym. friendly staff. warm welcome.

a heated outside pool would have been nice.

The staff were so attentive and happy to help. The restaurants and facilities were very well kept and clean. The breakfast staff were amazing and very attentive to our needs. After the fist day they remembered us and knew our order from the previous day.

The outdoor pools were very cold.

pet friendly, breakfast buffet and staff are helpful 🥰

indoor pool dont have enough sunbed for people to leave their towels. just suggest leave some chairs too

Warming welcome from all the Horel Staff especially Ms Katerina Angelkoska. Also all the Hotel Restaurants were excellent especially Paranga and Lubelli. Thanks goes to all staff especially Chef Claudio Farrugia.