Booking.com reviews

Paid 1100 euros for ONE night expecting exceptional amenities and at a minimum a decent well maintained beach. Hotel is Very eighties feel, tacky gold wall mirrors, retro in every way, below average overpriced and small room. The beach stretch in front of the hotel is terrible and very rocky, we couldn’t swim and it had a sand hill that makes it hard to descend or climb to get to the water. We had to walk further down the board walk to a nicer area where we could swim. Stay away, booking.com rating is misleading. Read reviews before you commit to this property.

overall very good service, perfect pool

executive lounge should bring more snacks,various food

Wonderful well maintained property with beautiful garden and convenient facilities, great choice of buffet food for breakfast, excellent location

The initial booking stated a twin bed for my child, however when we arrived it was a very uncomfortable flimsy and old sofa bed. Luckily the staff rectified the inconvenience and provided a better accommodation.

perfect location. great layout and beautiful rooms.

everything was beyond exceptional, and the sea view rooms were like meditation. breakfast was delicious with many many varieties to choose from. Staff was on point, I extended 2 more days because of the amazing experience i am receiving from this hotel.

nothing at all

The hotel is so welcoming and in the perfect spot .

location

old , unkept well, dirty bath room, dirty fridge

Bedroom really small and not up to 5 star quality

Honestly amazing impeccable stay they are super stars not staff .. a huge thank you to all the team - especially FRONT OFFICE - that made my stay memorable making me feel at home Keep up the good word

Perfect everything

what can I say - this hotel is fabulous and the staff are amazing - a quick mention to Rafa the pool guy - so welcoming and had plenty of advise . Also Silvia, Patricia amd Irene also were fantastic. We up graded to red level when we got there and had plenty of snacks and drinks although the room looked the same but was higher up..You could not wish for a better breakfast, I always judge a hotel on the fruit and this was plentiful and changed daily. We ate in town most nights which is about 25 mins walk. We had paid for half board but only used this twice so I wouldn't bother with HB next time, there are so many restaurants in marbella and we had some lovely meals out. It was 25 degrees in mid march which was fab and unexpected . We will be back. The hotel manager was always around making sure that things were going alright.

Nothing

Restaurant in evening disappointing otherwise excellent

Everything. We stayed for a week in February - family of three with a three year old. Very family friendly hotel with lots of activities to keep kids entertained - great indoor pool. And great entertainment provided by Dani in the kids hut - pizza making, cake decorating, movie night, crafts (painting hats, T-shirts, fans) and lots of sporting equipment. Amazing breakfast - very friendly breakfast staff, particularly Angel. Comfy rooms - good amenities. Red Lounge worth the upgrade - good selection of food and drinks and lovely sun terrace. Perfect location - right on the beach front. 15 min walk to Old Town. Easy access to bus stops if you don’t have a car - only €1.18 to travel to PB. Overall, amazing stay.

Accomodation was very comfortable, clean, and rooms were cleaned twice a day which was fantastic! The views were wonderful and the staff could not be more helpful.

The food and drink were a little expensive but not unexpected so didn't affect our stay.

The room scent in the main hall/ bar is awful

Impressive location and beach cafe

very friendly staff, great location, good facilities of the hotel. room is very clean. led level lounge is very convenient. breakfast is fantastic.

the standard room for 3 ppl is very small, we have to upgrade our room to suite at the end