Fantastic location, comfortable and extremely large apartment, brilliant staff

Location only

Facilities especially the reception staff..unfriendly. requested for two extra beds during booking ..when arrived the manger was not even admitting that seen request..so I stragle to get only one bed. I think it is not even in a standard of a hotel . Just like B&B. Reception more often close at 8pm and after that you stragle to get any support Also it was very noisy. Due to view of the flat ..when I asked to change it..manger refuse .

The location and comfort was really great. Perfect for families.

There was loud music playing every night, so it was hard to sleep

location

Very old inside Power cut meant I had to book another room for the night. Asked for a refund but they refused! Not worth the future risk as this happens a lot apparently

Could have been so much better..... Apartment size / lifts / internet / location & staff (generally) good

Stayed 5 weeks - first apartment was extremely substandard & noisey as per other reviews- we asked to move after one night and to the credit of staff they moved us to another apartment which was far superior. Pool became an issue after 1 week with filter system breaking down so the pool became green & cloudy & stayed that way. Despite suggesting to the manager a week later that an update on repairs be posted in the lifts & foyer after a week nothing was done. We ended up going to the sister Centara hotel 7 mins walk away and paying bht390 each for a day pass which you could spend on food & beverages but gave access to the pools. TV is also an issue in the apartments with mostly fuzzy channels - same issue in both apartments we stayed in and they couldn't fix it. Ended up buying a google chromecaste & TV dongle. Overall maintenance is an issue which is a shame because the property could be magnificent.

the location is great: beach, restaurants, shops-2 minutes walk, but noisy as close to main bar streets, wonderful view

position close to everything. nice pool. spacious.

found the beds too hard

Very family orientated. The units are spacious and the pool is amazing. It is very centrally located with ocean views from balcony. Cards were accepted for payment.

None

Easy walk to the beach

10 days and we had it all! One aircon didn't work in one of the bedrooms, it took them three days to fix it. The sink in the kitchen was so smelly, we couldn't stand it. Another bathroom had a maintenance opening issues. The door was constantly opening and pipes smelled like poo. It was fixed after two days. It also had ants and after cleaning them they kept coming. At some point power sockets went off, but thankfully that issue was fixed while we were out and about. Cleaning was very average, but the staff is very nice. The place itself has a lot of wear and tear and not as clean as one would expect. We stayed as a family of four plus a baby and upon booking I made it clear that we traveled with a child, the management made a very bad decision to put us directly above a room that was undergoing a substantial renovation. After two days complaining about the noiseand asking them to move they gave us a separate room for one day for the baby to take her daily naps. Thanks for that. And the last, but not least - valve change on our second last day and the entire building is out of water from 9am to 5pm. They didn't even bring us some extra water or something. Just a letterbox drop. When the water went back we had a few happy minutes before electricity went down. At the reception they said one hour, then another one... Obviously... To spice it up there was also a fire alarm system test at some point. Went almost unnoticed as we got used to everything possible going wrong with this place! When we asked for a late check-out they wanted to charge us 1/2 day rate for a few hours after everything that happened. Very disappointed. Very very unhappy with them. Having said that we paid over $2k AUD for 10 days stay. I do not recommend this place at all.

Great view, huge apartment

No breakfast options, pretty loud noise form the surrounding bars. Reception not working 24/7

Everything was very good , very clean , big and spacious flat .I would recommend it . Well equipped kitchen ,two big bathrooms . In the building you can play billiards ,ping pong and darts. Very close nice restaurant " Mario " for italian pizza and good local food. So close to the beach .Perfect !!!

soundproof rooms better, softer beds

Big apartaments, good beds, good locations 1-2 min to the beach. Good beach, perfect sandand water. Very good massage salon _ sunshine salon

IT is just an apartament building, almost no other services or facilities. Old building, old furniture, old AC, the pool full of leaves - nobody clean, the staff knows little english but they are polite, poor housekeeping.

Wonderful view from the balcony and great location, close to the beach and eateries. Pool looked great, but didn't get a chance to try it. Staff were nice and the room was comfortable. You can hear the noise/singing from the pub/s, but after drawing the curtains closed and with hum of the aircon, we didn't notice it much.

They didn't set up the extra bedding I had asked for when I booked. They had it set up the following day after I mentioned it. A sticky residue was on one of the curtain handles in the bedroom.

Great view & very spacious

No bar by the pool

very spacious and amazing views.

air conditioner noise was only downside but they worked well to keep us cool.

great apartment, clean and huge. great balconies.

we stayed in 15d. would suggest people who want to sleep at night try and get apartments on the other side of the building away from the very loud bars, e.g 15a. we needed ear plugs to sleep as the noise was too intrusive between 9pm and 3am. unless of course you are at the bar until then ;-)

Good location and service. Staff at the reception were very helpful and kind. They went out of their way to help us. Apartment was cleaned daily by a bunch of very friendly ladies. Great views from the 14th floor☺️.

room

location. beach.

Locatio and size of room. Relatively quiet and comfortable region

The check in and checkout process was tedious because credit card machine did not work. This through a 7 day period I used 3 cards at checkout before 1 was successful At one stage I was asked to pay with cash???

good position, very spacious apartment

needs a little updating but not bad

nice location, nice facilities, and very friendly staff.