everything

nothing

very spacious great facilities.

it’s about 25/30 mins into Marrakesh city so a bit of an effort to go in. in fairness the have a shuttle in and a taxi service to return. local taxis are tricky and can overcharge.

The property is beautiful and the staff very friendly and went out of their way especially Rahal and Oumamia ( I think that was her name) but also many others. They made my birthday celebrations very special. The room turndown was also excellent with some lovely romantic decorations. The quality of the food was also very good.

Once outside the hotel the surrounding area is very run down and looks terrible. We had planned a golf holiday but the course was closed for 5 out of 7 days and we were not informed beforehand.

peaceful

no complaints

everything

nothing

Stunning hotel & grounds. Impeccable service, the best I have had from any hotel round the world.

Shame not more people in the restaurants at dinner.

Felt removed from the bustle of the city and placed in a relaxed country setting.

The distance from the room to the pool, reception. and restaurants.

amazing infrastructure! great Spa, awesome Gym, perfect rooms and top notch pool area!

Hotel is like a formula 1 car run by a tractor driver. staff is trying hard but besides Suad, the concierge no one is up to the task. service is simply annoying as they constantly ask you to tip and quote them personally on trip advisor… staff constantly complains about poor management. one example is that they ask you to pay tip in cash as management only pays tip after 8 month…. Food Quality is very poor, highly inconsistent!!! Few options for kids in-house. Pasta Sauce quality changed daily from disgusting to awesome! best food is offered by Pool crew but they leave at 5pm… never experienced anything as bad in my entire life!

everything! one of the best hotel in Marrakech. service is perfect! i also loved the smell of the room and reception.if only they can sell the home fragance used..smell so good.

food is overpriced.

The pool, tennis and golf were excellent. We particularly enjoyed the Mexican restaurant and the staff were extremely helpful

really spacious we were upgraded very peaceful

it was a long way from the medina and the hotel cab fares were very pricey considering. there is a free shuttle bus but not always at convenient times

Absolutely everything! Thank you so much! we will definitely be coming back!

n/a

Too expensive

The buffet was varied and good. The price at Euro 40 was far too expensive