Staff was very friendly and helpful. The room was large and had a nice view. Good location, lots of shops and restaurants right outside the door. Walking distance to all the major sites in the old city. Breakfast was decent.

The bed was comfortable, but there was a whurring sound, like some sort of motor, that was inescapable when you put your head down on the pillow. At times it was very distracting and gave me headaches. I assume it was due to the AC. Also, an Alexa like device in the room one night started transmitting someone's conversations at 1am which definitely shook me awake. Unplug that when you arrive.

The hotel is very modern, clean, the staff really kind, smiling and helpful. We had an early check in and a late check out for which we were not asked to pay even 1 more rmb. When we arrived at the hotel we had also a complimentary espresso at the lobby and it was also a good one (which is not that easy here in China). Last but not least, the location is exceptional!

The breackast was mainly chinese with very few western choices. The room a little bit noisy in the late evening, but was not a big problem..

The breakfast was good - we ate some European food like bread, eggs, jam and butter, fruits. The space where the breakfast takes place was nice. A special plus for Anna who was awesome. She helped me with the booking of my taxi (and also for my friend) from the airport. All through WeChat pre arrival. Anna waited for us at the hotel (despite the fact she had finished her shift) and it was a pleasure to talk to her a bit (she speaks some English)

We booked a family room. The sofa bed for the kids was not done / prepared for the night. We had to ask for a duvet, sheets and pillows. But all was done within 15 minutes.

Location is excellent for seeing the old town. Miss Anna from the business centre is great in organising all our transport transfers and tours. Their prices were very reasonable and the vehicles were good standard vehicles.

Breakfast seating capacity is a bit limited and food variety limited