The room was big and spacious

We couldn't lock the door safely. We called thw staff at about 6 pm and they said they would take care of it asap. The next day the manager of the hotel MR kuhn stopped me by the door , yelled at me the threaten to charg us for the broken door and the door wasnt fixed. We needed another key card because we forgot it in the room -we had to promise that we would bring the one in the room right after we got in the room. The room had no air contidion , only one fan We had a car with us ans we parked on the street. The receptionist told us we would get a report and that we could use the hotel's parking for free. On the day we left - we were surprised to discover a 12 euro charge for each parking day.

Beautiful room. Comfortable bed. Parking at an affordable rate

No AC.

location was reasonable and parking was good , immediately in front of the door. the girl at reception was lovely , extremely helpful.

our room was on the second floor and received both morning and afternoon sun. there is no air conditioning only a blower. it was unbearably hot, so much so that we could not sleep at all. it was cooler in the hallway than in the room and if we had known that we would’ve slept in the hall! if you stay and it is summer, request a room to the rear of the property where it may be cooler. other than the heat of the room, the facilities are basic but more than adequate.

Staff were brilliant, nothing was too much trouble

No air con but it was unexpectedly hot.

First of all fantastic service and owners. Rooms very clean and spacious, elevator to upper floors. There are parking spaces at the hotel, but if they are occupied, there is a public car park very close by (5 minutes walk). Our room was very quiet, and the wi-fi worked great. I strongly support the idea of hotels only for adults when you want to rest from chidren :-)

Everything was very nice.

just a great boutique hotel , location and exceptional front desk

nothing

Located in quiet area of beautiful Salsburg, walking distance to station, close to shops, restaurants. Accessible to The Old Town. We were very early and asked to check bags in after walking from station. We had been provided with good instructions and found it easily. Lovely owner upgraded us to superior room and allowed early check-in which was wonderfully appreciated as we were hot and we freshened up and went out exploring. She also provided a good map and explained best places to go. European continental breakfast was very delicious and well priced. This boutique hotel is well worth a go.

No complaints, we were well looked after.

The staff were very helpful. They went out of their way to offer suggestions of what to see other than the obvious attractions, even providing a pamphlet that they had created, with easy instructions. The hotel.was in close proximity to the main area..it was an easy walk to the old town and was situated in a quiet area.The bathroom was beautiful, and spotlessly clean

There is nothing to fault, although the water pressure in the shower was weak.

Good quiet location.

nothing

it was nice hotel with very comfortable rooms and friendly staff.

excellent service with a friendly staff. the facilities were very comfortable, very clean, and the breakfast was delicious: so many vegetarian and vegan options. only 15 minutes from the train station and 15 minutes to Mirabellgarten.

everything was great

We loved our room, it was large and super comfortable. The staff was so nice and gave us some great tips during our stay in Salzburg. The breakfast was really good. Bergland Hotel is our new home base.

great location within walking distance of the old city. The staff were very helpful and nicest hotel we stayed at in our 3 wk trip to Bavaria and northern Austria.

Desk staff were very friendly and went out of their way to make us welcome and help with directions, etc.

There really wasn't anything we would do differently.

- Excellent location! Easy work to the HBF, to the gig venue, to the pickup/ drop-off spot for the Hallstatt Tour. - Easy key card for 24hr access (and front door, no little side door for late hours) - Really friendly and accommodating staff. - cool artwork throughout. - Decent sized room and great sized shower. - Came with a dressing gown, which I did not expect at this price level, but made me feel very fancy!

- My main issue (which isn't really an issue for most) is that it did not have a full-length mirror. Only 3/4 Travel fashion is a huge aspect, so I like to be able to get a full look & photo of my outfit. - The bed was really squishy (again, not a negative, more a warning if you have back or knee issues). - The shower doesn't go scolding hot (again not a real negative, managing expectations for those who like to shower in a furance) altho the dials were very sensitive so when turning off to lather you could easily switch from handheld to overhead.

It was a great experience. The staff were friendly and the breakfast was good too. The management was very cooperative, helpful and friendly.

There is nothing that we did not really like. It was a great place. We really enjoyed ourselves. The place was very clean and all the facilities were more than adequate.

The uniqueness off the style

loved everything

Really spacious bright room. Stylishly decorated. Really friendly helpful staff. Great location. And bath robes in the bathroom!!

Nothing

powerful shower, comfortable bed and super helpful staff

would have loved shampoo and conditioner to wash my hair. the shampoo/soap didn’t quite work.

The staffs were very friendly. The room was clean and bigger than we expected.

Great location, brilliant staff and really comfortable rooms.

Nothing it was great

Excellent location, only 10 mins or so from the train station and 5/ 10 mins to pedestrian area then old town. The hosts were very welcoming and friendly, we were given useful tips and recommendations to make the most of our visit. The hotel itself was immaculate, our room was very large and comfortable with a lovely lounge area with sofa and chairs to relax in. There's also a small fridge and tea/ coffee making facilities in the room which was a nice surprise. Outside there was a furnished terrace which looked like a good place to relax with a drink in warmer weather. There's interesting furniture and art in the rooms and throughout the building which all adds to the welcoming atmosphere.

There was nothing to dislike about this place. There was some noise from another building late one night, but we couldn't hear it once we closed the windows so the soundproofing was good too.

This hotel is fantastically located close to the main train station and also the city centre, being only a short walk to both. A lovely warm genuine welcoming when checking in. The rooms are very well decorated and very good quality throughout. Bed was very comfortable. Bathroom was very good, underfloor heating, spacious and an amazing shower! We didn’t opt for breakfast but from what we saw it looked very nice. Dealt with a different lady when leaving, she was again very warm and extremely nice. Fantastic stay!