Amazing location in the centre of Bozen. Tasteful interiors and comfortable rooms. Quiet if you keep the windows closed. Effective air conditioning is enjoyable on hot summer days. The breakfast is just great and offers a variety of choice. Parking garage is close by and acceptably priced (22 EUR per day). For dinner I recommend ‘Wirtshaus Vögele’ at 5 min walk which offers typical tyrolean dishes. Reservation required if you want to sit outside on a summer eve.

All fine :)

The breakfast was very good and there was a lot to choose from

It was very expensive for the small room.

Location

Bathroom too small

The location, the rooms and the food

Lack of communication between front desk and cleaning service

Absolutely everything. Location could not be better. Car park directly accessible beneath hotel. Staff attentive and ready to help. Breakfast first class. Lovely decor.

Nothing

All in perfect condition.

None

Central location Breakfast delicious. Dinner was very good.

It was great!

A wonderful city

Aircondition was not working good

Excellent location, newly renovated and spacious room. Welcoming front desk and very helpful ( good restaurant recommendations and prepared breakfast boxes for early check out).

n/a

- Location directly in the main piazza - Breakfast was great! Very good selection to choose from - Public parking directly underground and close to the hotel (the parking and payment for our stay was much easier than we thought which was great!) - Comfortable bed and pillows - Friendly and helpful staff - Gym (limited equipment but still a nice to have)

- TV didn’t work in the room despite trying to get it fixed (we only have it on in the background so it wasn’t a big issue) - No kettle in the room which is a shame but I guess the hotel want you to buy that from their cafe - Extra charge for using the spa / sauna area which is a shame. You pay quite a bit to stay there so it would be nice if at least one visit would be included. - Woke up to no hot water one morning! It did get fixed by the evening but having a cold shower (and no apology or compensation offered) was a shock!

The location is amazing , the staff are so friendly

Poor brakefast

We stayed here 3 nights Location was excellent and not too far from the train station but in the heart of Bolzano. We came to the city to see the Dolomites. The reception staff were excellent and helped us arrange a private tour. We ate at the restaurant for dinner and it was just beautiful and the best meal we had there.

Nothing really

Nice reception and breakfast staff. Lovely chap in the restaurant too. Great breakfast Great location Nicely decorated room and bathroom

No tea, coffee or even water provided with the room. Also tiny for what the manager said was a deluxe. We struggled with size/layout. Very surly female in the restaurant who only gave us a smile at tip time

Staff services were well beyond the norm... truly exceptional in every way. Special thanks to Tatiana, who helped us through many logistical challenges.

The location. The staff

Breakfast was really good. The hotel is situated exactly in the city center. Staff is accommodating. Parking with exit directly in the hotel lobby for EUR 22/day available (no guaranteed spots).

On Easter day there were no coloured eggs for breakfast. The lady behind the bar was yelling at both clients and staff.

Hotel is in an excellent location! The gentleman who checked us in was very helpful, the breakfast was good. Our room was small, but fine.

Everything else, charming hotel in perfect location. Very nice staff.

Lack of hot water in shower.

Very clean, great bed, very very nice staff, we can highly recommend this hotel for your stay in Bolzano (great for couples as well as families)

It was a bit noisy from the pedestrian street (really only a little, baby was not disturbed in her sleep), next time we would nevertheless ask for a room facing the courtyard (for us spoiled parents :) )