The staff was not friendly. Very limited selection of breakfast. Eggs were not fresh. No cold water provided. Nowhere to leave the luggage early in the morning as no staff in the reception.

Won’t go back again

Breakfast was good and room not far from the centre and the bus station

Wasn't the cleanest

The hotel is compact but has everything needed to have a good stay :) the staffs are very nice and willing to help, I could not give any claims regarding it. I needed a room with a table to work and they proceeded to exchange the room for me in the followed up day.

Location great. Breakfast good .

Pillows !

Location is very convenient. Breakfast very good. Clean.

Room on the corridor a bit noisy.

The Name of the hotel should be visible to all- My taxi driver could not find it-local shops/ people couldn't direct me to it, I was very distressed when I rang as I had been walking around for an hour, with a bag on my back in the heat, having just arrived from the airport- A lovely young girl at reception helped calm me down and I had a lovely stay thereafter

The breakfast (included in the room price) was amazing! A mixture of hot and cold food, my friend and I would look forward to it everyday. Great location as bus and train station are a five min walk away, room was spacious and air conditioning was great. Staff very accommodating too - they helped us out with a tour that they’d ere advertising to see the Benagil caves which was great value too!

In terms of cleanliness, there was a smell coming from the pipes and drains in the toilet and shower that smelt like sewage which we flagged up to the staff but it was not fixed. I would still recommend this hotel however!

The receptionist was very friendly and helpful. The location is great as it is very close to the sea and town centre where all the restaurants and cafe are located. A nice salt gift was given to us upon checkout, which was nice. The bed was very comfortable and we like the little balcony.

The breakfast quality! The milk in the coffee machine was awful. Some of the fruits were rotten and did not look fresh. There is no jam & the pastries did not look appetising except for the custard tarts. The lady serving the buffet does not top up the dishes when they are gone, so most days we could not have fruit salad. There was only one type of very bland tasteless cheese. The bathroom did not have enough toilet rolls. The pillows are uncomfortable.

Very clean room and comfortable.Good location. Good breakfast.

Breakfast was very good and location was good too

Nothing

Clean room, breakfast ok

The bathroom had a horrible constant smell coming from the drain:( They put yoghurt and milk in my pack for taking away (couldn't have my breakfast on the last day: left at 5 am) and I was stopped in the airport for it(airport staff bin them....so no breakfast for me and my daughter:( Please let the staff know about this.

I loved the cleanliness of the hotel in general and the facilities. I also enjoyed the breakfast with the hot and cold buffet.

There were ten strands of hair on the bathroom floor.

Nice sized family bedroom with great breakfast

Steps to lift and more steps to room difficult with all the bags and family

New and clean and handy for transport.

The breakfast

The views

The room was small but very nice, comfortable and spotless. Really nice bathroom too and we enjoyed having a balcony. The bed and pillows were very comfortable and the street was quiet. The hotel was very kind and prepared a take away breakfast for us as we were checking out early for our flight. The hotel is very close to the city centre, it’s right next to the station and only 10min drive from the airport.

We unfortunately had ants in our bedroom although any snacks we had were unopened/sealed and still in a backpack stored in the closet when we spotted them after a couple of hours. The balcony door didn’t close well but we only stayed one night so that was not an issue. The building is old and despite the renovations we could hear all neighbours using their bathroom throughout the night. Noisy neighbours upstairs came around 22:30pm and kept talking and moving stuff until late, and a baby could be heard crying several times so we had a bad night sleep which is unfortunate as I was travelling with my 5yrs old and we had to wake up at 5:45am for an early flight.

The hotel is in good position to reach the city center in just 5-10 minutes walking. The hotel is quite new and modern, room and breakfast were okay, nothing extraordinary but totally in line with the expectations.

The neighborhood where the hotel is located is not very nice, full of old empty building, including one big abandoned factory just in front of the hotel. This does not make a good impression on tourists, but it's not fault of the hotel, the city should take care of that. Also the view from our balcony was directly on an abandoned backyard. Regarding the hotel itself the only real problem was that there was no safe in the room, and that is a service that should not be missing in every hotel.

Very clean and comfortable bed. Shower was lovely and hot. The breakfast quality and items available were great

Nothing to report here

Location is perfect! 10mins driving from airport and walkable distance from Faro train station. Old town and most of the attractions are very accessible by foot with 20 mins as well. Rooms are exactly what you see from the pictures. It is sparkling clean, nicely working A/C, firm mattress(personally found this is the best). My room even has a little balcony that allows you enjoy the sunshine!!!!! Blockout curtain also available in the room so you can have a sweet nap in the middle of the day without bothering from the light. Breakfast is also decent which includes few bakery options, hot breakfast, fresh fruit and so on.

The balcony window is super sound proof and barely heard noice but unfortunately the door needs to work on it a little bit more. You can hear what’s happening clearly in the hallway at 4 the morning but that’s very minor affect for the whole experience.

Very clean. very closed to the train station and bus station. Good price for ideal location.

Two days before my arrival, i received a message from Booking and asking me to click a link to confirm my booking. I clicked the link and the page was made very similiar to BOOKING.COM. But if you check the url, it is not BOOKING.com. The weird part is the message is sending from the hotel contacting message. I realized it was a scam. So i contacted with the hotel customer via message through booking. It is the same place i received the scam link. I told the customer service i had received a scam message from the hotel. Then the hotel customer told me they were influenced by scam hacking and ask me not to click any links. But i do believe it is a inside business since this message is sending to me via the official message channel. Strongly suggest the hotel to check who is the inside scam worker in the hotel. Luckily i am very careful and relealized it is a spam before i input any of my personal info.

Ants in the room. Poor hairdryer.

The hotel was really new. Everything was clean and nice. The location was close to the center. I really enjoyed my stay.

The price for solo traveller a little too high.

Breakfast. distance from centre

Noise from. Bed uncomfortable