Great location! Walked to the ferry to Cozumel Lovely grounds and very safe Lounge/dining area is spectacular

Location and friendly staff

Bed could be more comfortable.

La ubicación, muy cerca de.la quinta avenida, pero aún así tranquilo. Tiene playa. La atención del personal es muy buena.

Todo bien.

la ubicacion frente al mar y a la quinta avenida

El restaurante, con desayuno muy raquitico, sin opciones. Pero el personal si estuvo bien. El internet malisimo.

posizione ottimale vicino la movida di Playa del Carmen, Fronte Spiaggia con possibilità di ombrelloni e lettini gratuiti

colazione inclusa con poche opzioni, odore persistente di cibo nella zona dell'atrio principale, Ci era stata assegnata una camera al primo piano in un punto con odore persistente di fognatura percui abbiamo chiesto al secondo giorno di cambiare camera e ci è stato accordato. Alcuni del personale erano abbastanza gentili, altri un po meno; abbiamo lasciato in anticipo la struttura rispetto al previsto per avere più tempo per vedere Cancun, alla reception ci è stato chiesto di firmare un foglio indicante le motivazioni per cui lasciavamo prima la struttura!!!

Solo la ubicación a pie de playa

No hicieron el aseo de la habitación, la chica cuando hicimos chek-out muy amable , no así cuando ingresamos, muy malencarado el señor y sólo informando todas las prohibiciones.

Location, sunrise and sunsets

No in-room wifi, not ideal to work remotely in this place. The beach in front is not the good part of the beach.

Breakfast was good with variety .

The gym was closed off.

centrally located

we got 2 full beds room... room to small so basic, super unconfortable beds, no draws for clothes you can have better stay for the same price

The location was great right on the beach. They have recliners and umbrellas you can use. Next to the main strip with many restaurants and stores near by. The ferry to Cozumel is like a 5 min walk. The breakfast included had about 10 foods to choose from. There is a parking lot that costs about $250 pesos a day which was a 5 minute walk.

Great location, great breakfast n great staff. Value for money.

We didn't realise the Resort didn't have a pool as this is important when the beautiful beaches are covered in seaweed. We found the public beach 1.0 kilometres away to be good. Also there is a high rise building being built next door but they were not very noisy. We had a good time.

The hotel is very nice, the staff friendly,the beds comfortable and the bathroom good. Breakfast was nice although not fresh juice but out of a box destroyed a little the else wise high of it. Right at the beach front.

The neighbours are building a BIG squared building which is destroying the view our of the room totally. It's spraying cement pieces on the balcony,so that using is is limited fun. Building noise is at the moment low, but still noticable.

the staff was very helpful polite my room was clean beds comfortable the location was amazing I will definitely visit again

Nice location. Bar out front was nice place with good food.

Beach was rocky and not good for swimming. There was a lot of construction going on that i was unaware of when booking.

The Staff is fantastic. Location right at the beach, quiet at night, even with the super bussy 5th avenue being at the corner ! Nice restaurant on premise and super good breakfast. The bar at the beach was very good.

Didn’t have a pool , our shuttle was not allowed to drop us off or pick us up at the entrance of the hotel. Apparently you have to use their taxis or shuttles and they charge more since the hotel receives a commission. If you walk two blocks you can use a local shuttle or taxis and they are way less expensive.

It was closed to everything

There is no pool

Lovely staff, location right on the beach - breakfast looking at the sea. Right in the middle of Playa del carmen. All the restaurants around it are well reviewed and have lots of variety. Even on the day of checkout, they kept our bags while we went to Xcaret and they made us a packed lunch.

Wifi was patchy. But that's the biggest problem I can think of.

location is great, there is also seaside facility albeit the sea was full of algae.

it had the window on the corridor, that is not that great. room were furnished with dated furniture, albeit were huge, with really loads of space (like a mini flat)

Very nice place !!! Recommended . Location . Staff. Food.

Location and staff

Technology- TV didn't work and WiFi didn't go to room

Fantastic beach location, beds were very comfortable, good shower. Staff were all friendly and helpful

No WiFi in the rooms, limited options at breakfast

Its a charming hotel, the rooms are somewhat basic but very comfy bed and good shower. Lovely view of ocean from 3rd floor room, and even better from the restaurant / beach club. Restaurant incl free breakfast are quiet good, tho menu is limited; good service. I had pretty decent TelCel service not wifi. It was surprisingly quiet given its so close to a very noisy corner.

Fridge was pretty substandard, i.e. didn't really get cold; no microwave; and TV had just basic cable stations in spanish. WiFi wasn't in the room. Restaurant closed at 8:30p which is a bummer.

location is very good , Room size is OK but not comfortable bed, noisy fridge and noisy bathroom fan no coffee machine available and don't try to ask for one ...

Not easy to communicate with the Staff they are not speak English ... if you have any question you only have one answer NO with bad attitude Mosquito's in rooms , too ants on beach and if your breakfast included means you either get fruit or eggs

The price is AMAZING with great food and beachfront!

Nothing

Location

No wifi other than office area. No TV, OK. Bed was full size with only a sheet provided for cover. Room was spacious with nothing in it.