The staff was very courteous, and nice

The person who stole the tip that was left for the cleaning staff

Nice and very clean

Nothing

The staff are very friendly and more than happy to answer questions or give advice on where to go when you're out and about. The room was clean and the empty shampoos ect were replaced without asking. Check out was a breeze (far better than the nearly half an hour at another hotel) and the invoice detailed what each charge was.

The menu in the vista restaurant doesn't have prices. It can be noisy but it is in the city centre so it's to be expected. The casino is pants. I wanted to play some blackjack but it's all electronic games (mainly fruits).

Everything

Good

The inside of the room

The hallway on the 5th floor and the elevator was too hot

The breakfast was fine but not enough variation. It was the same foods everyday.

The room wasn’t cozy and they had a lock on the refrigerator. Many of those items should be complimentary.

Good

The hotel is very centrally located. it’s walking distance from the monument, where you will find various very good restaurants and bars.

The walls are pretty thin in the hotel rooms, so you can hear clearly what goes on in the room next door.

Close to monument, so location for an overnight was good.

We thought it was similar to the larger sister hotel. No photographs are of this hotel, so expected same level. Should have known that a 3 star would not be the same. It was very clean, comfortable and had the essentials, only old school smaller and not as modern.

Everything was good

Nothing

the staff is really nice and great attention.