Sea view room Loved the sound of the sea and the sea lions not for everyone! Great staff good base

The hotel manager was wonderful - went totally above and beyond. Very happy to give advice about sightseeing and arrange taxis. She even lent our kids her family's boogie board to take to the beach!

The rooms we were in were very disappointing. Several steps down from ground level, so dark and a basement feel. Water damage on the ceiling, peeling paint, and across from the kitchen so very loud at 6 am when the staff started to prepare breakfast. Nothing like the balconies with hammocks and sea views posted onlne that led us to book this hotel. The pool did not look very clean. Front desk is only staffed during the day so it took longer than expected to get a few issues resolved like no shampoo in the room. The crib they gave us was broken and unsafe.

Breakfast was the best one specially the staff were so nice. Also location was awesome.

When I arrived the toilet was dirty and I informed them and they cleaned it. Also no tv in my room.

Staff was wonderful

the manager

room, bathroom, curtains

Excellent place. We only stayed one evening while awaiting our lev-aboard dive boat, but the hospitality was wonderful. Easy access to San Cristobal shopping, restaurants, the pier, etc. Quiet pool for kicking back in early evening. WiFi was a bit spotty, but enabled essential access when needed.

The location was very handy and had lovely sea views. Breakfast was very tasty. The staff were friendly and very helpful.

The water dispenser was quite slow at dispensing water.

great location at a great value! the staff is awesome. from the moment you arrive until you leave, the staff I there for you

a little noisy in the area specially if it is Friday or Saturday Night. there are some public staircases next to the hotel where some people gather there

Breakfast and the location was great! the servers at breakfast were so sweet and did a fabulous job. As did the exceptional man who checked us in and constantly asked how our stay was going:-) Though we won’t come again due to the management and blatant lying.

My group of 5 booked two rooms, one triple and one quadruple room. When we arrived the man with the long hair who checked us in was absolutely lovely, greeted us with fresh cold juice and showed us to our rooms. The quadruple room was in the first building and the triple room was in the second building “Pinzón”. Both rooms were fine, but the triple room in the second building had ants and other insects in the tub and on the floor / walls throughout our first nights stay. After seeing the quadruple room which had wooden accents, nicer lighting accents, Casa Optunia embroidered towels and special shampoos and conditioner we were a little confused by the plain towels, basic lighting, plain non-labeled shampoos / conditioners, bugs, etc in our other room. When walking along the pier / dock we saw a seemingly new sign (pictured) that said Hostal Pinzón on the closed off entrance to the second building and a similar sign (also pictured) that said Casa Optunia on the entrance to the first building. I was again confused, as I paid $141/night + tax for a triple room in Casa Optunia. When I googled Hostal Pinzón, their Airbnb confirming it was a Hostal with some private rooms for $85/ night (see pictures of Airbnb screenshots). This makes sense since there are two different Wi-Fi systems one for Pinzón and one for Optunia. When I approached Tatiana the manager and simply asked if Pinzón was a Hostal she was immediately defensive and said no, that it was part of the hotel, and that the sign was extremely old and incorrect. She also had us come look at her booking system to show that it was all one hotel. She then said in her years of being here no one had complained and said the first building was nicer than the first. She kept saying how modern the second building was. Honestly, the flooring was the only modern thing in that room. The bathrooms were extremely outdated, the faucet worked half of the time, and the shower had little pressure.

the location is great, the hotel itself is very pretty and has a lot of amenities, plus the staff is very friendly and ready to help!

the only thing I would add is somewhere to hang the wet bathing suits in the bathroom 😅

Staff here are wonderful and take very good care of you. Little things like the kitchen staff seeing me come down the steps in the morning and having a cup of coffee ready for me. 10 out of 10 and 5 stars. I would absolutely stay here again

Can't really say I didn't like anything

Tatiana was excellent, she greeted us with welcome drinks and took us to our room with ocean view, the room was clean, beds were comfortable and it had a balcony with a hammock so it was very relaxing. The hotel was located close to town so you could walk anywhere, but not so close that the noises from town were a problem, the only noises you heard were the waves and the sea lions. Breakfast was very good, the person that served it was excellent as well. Best hotel in we have stayed in the islands.

Nothing all wonderful

The hotel and staff could not have been more convenient. We relaxed by the pool before we walked to three different beaches for snorkeling. We were steps away from the cutest little town in the Galapagos, Puerto Baquerizo Moreno. Thanks for everything, Tatiana!

From the moment we arrived to when we left, Marina, Tatiana, n the staff was awesome. The husband n wife making n serving breakfast were wonderful n friendly. The location is great, walk everywhere in town. The pools were relaxing. Rooms were spacious n comfortable.

There wasn't much as it is a beautiful relaxing island BnB. The hot tubs didn't work n a couple black beetles in my bed.

Very cozy. Nice layout

Nothing. All was great

Breakfast was fresh and always served with a smile! Fresh juices from the owners garden were amazing!

I loved that the staff was super nice with us. The room had a beautiful view The stay was located near everything

- The pool seemed to be low maintenance, we found it dirty several times. - The bathroom was super tiny and it was a little uncomfortable (i didnt see it in the pictures shown by the property @Booking) - The hair dryer didnt worked while the shower was on - The bed sheets seemed to be old (but they were perfectly clean) - Overall i found the photos posted on Booking were a bit produced and very retouched than reality (meaning based on the photos you are looking a 10/10 but in real life the place is a 7/10)