Not a bad location near the tram for access to the race track and centre. Seemed quite clean and modern.

Staff were all a bit sad and not very engaging, so maybe some hospitality training would help. Bar was shut at night, even though staff were there.

Location and facilities were perfect

Nothing

It was easy to find and although the carpark was full, there are easy directions to one next door. Friendly welcome and the hotel was stylish and very clean. Comfortable bed and a great variety for breakfast.

Nothing

All the staff were very helpful and happy in their work. everywhere was clean and well looked after. We came in a expensive car which we parked in the secure car park

We could not get english on the television. But that could well be operator era on our part

Good location

The location is perfect! Right at the train station, and connected to tram lines. The city centre is 15 to 20 minutes away on foot. The room is comfortable, the breakfast is very nice. The staff was generally nice and helpful.

The fan in the bathroom is always on, never stops, don't know why. The windows in the room cannot be opened, so I felt boxed in a bit. One of the staff on the reception speaks no English, and on check out I was able to only partially explain to this person how my payment and invoice should be handled, although initially I was assured by other, English-speaking staff that there would be no problem to handle it exactly as I needed. This caused some administrative problems for me when I wanted to claim my travel expenses.

Cleanliness and helpful staff. Location is no5 best part of Le Mans but still good and very near station.

Car park prices

Great location, nice, clean comfortable.

A little atmosphere would be nice.

Good price for lovely breakfast offerings! Very pleasant and clean hotel overall.

Beds and pillows could be better. Hand towels and face washers in rooms would have been good. Only had a bath towel and floor mat. Otherwise a very good hotel.

Excellent location, good breakfast, clean room,

A very very nice hotel with friendly staff, although at the night meal no one spoke in English regarding the menu available.

Booking.com stated English was spoken no one I spoke to that daywas fully conversant.

Room was super spacious and clean, comfy bed, clean shower and bathroom. The room was better than what I expected. Right next to the train station which was handy.

Some of the staff gave off an unfriendly vibe, but other staff were very helpful.

It was excellent, the staff were very helpful and definitely I would rate it as one of the best hotels I have stayed in for value for money

There was nothing I didn't like

clean fresh nice staff secure car park and pet friendly

The room was great as was the hotel. Very dog friendly and close to amenities. Staff were very friendly

The staff was exceptional. There was something in our food we didn't like (basically, we ordered a dish that we don't like, but only realized too late), and the staff dealt with the situation in the best possible way. In short, they were so nice that the negative experience (our fault) became a really nice experience of interaction with them. No money pays people like this. Top, really!