Staff very helpful. It was close to everything . And it was a shower not a bath.

No kettle in room as we love our tea

nice spacious clean and comfortable rooms

Really nice room, spacious and comfortable. Great position.

Lots of noisy english drunkards in the corridors at night.

Perfect location, tidy hotel, friendly staff.

Location Pool Good breakfast

Old hotel, not newly renovated Poor elevators

clean, welcoming, great architecture: love having a balcony in every room and lots of space.

beds were a little hard and the bathroom smells of drains. 3 out of 4 lifts were out of order most of the weekend

Not much in hotel pool very over crowded

Pool area

Location. It’s right at the Marina.

Way too overpriced

property was in a great location and within walking distance to harbour. clean and staff friendly.

windows were wide open in the hall ways whilst walking to your room. very unsafe especially at night.

full parking and queue for breakfast

The staff were very helpful and friendly. Location of the hotel was great.

The queue for breakfast, but breakfast was good and big variety

The location of the hotel was perfect and all staff were friendly and helpful

N/A

Location is good

Hotel is dated and entrance way was dirty. Room smelt funny and was very disappointing. Hotel needs a full renovation if you’re charging £270 per night for a room

where it is located

breakfast

lovely hotel location fantastic staff very helpful

nothing

This was our second time staying in the hotel. We love the location and the staff are absolutely amazing- so friendly and helpful. We have a 6 month old and a 3 year old. Two of the breakfast staff in particular were absolutely amazing with our 3 year old. Always joking and playing with her! We needed to wash and sterilise bottles for our baby daily. This was never an issue. The staff were so obliging whenever we asked. The location of the hotel is amazing. Only a 2 minute walk to the Marina and located very close to a small supermarket with all the essentials. The rooms are well kept and spacious. We had an issue with a smell in the first suite we were given but the staff moved us immediately and accommodated our family by providing a bigger suite. The view of the marina from our balcony was beautiful. The breakfast is gorgeous. So much choice and everything is so fresh. Once again, the staff are AMAZING. Constantly cleaning, taking away used plates etc. and are so friendly.

In general, the hotel is spotless. The staff are constantly cleaning all areas. We had a few issues with our room and a very rude member of staff but I spoke to the manager and the issues were resolved. It was dealt with in a very discreet and professional manner. There wasn’t really much going on in the kids club. My daughter would have loved to get involved in lots of activities but there wasn’t much happening. we were one of the few families with children staying in the hotel so perhaps this will improve as the busy period commences. Paula in the kids club was excellent and was so obliging when my little one wanted to colour, paint, play games etc. it would be lovely if there was a mini disco etc. Coffee and tea making facilities were left in our room on our last night. This was annoying as we had been buying coffees for the week to take to the room with us each night as no facilities were provided.

Location