Enjoyed the location and the staff. Everyone super friendly , everything was clean and organized. loved the piano around the evening.

nothing. everything was great.

location and cleanliness as well as amenities

didn’t find anything I didn’t like

it was cute and cozy

n/a

Close to Downtown Plaza

The water at the faucet on the bathroom tasted weird, I use instead the bottle water provide by the hotel

Close to historic center.of Guadalajara

No restaurant in the dinner time..

relación calidad y precio.

un poco viejo.

location

bed, could be softer

piscina, terraza, ubicacion, tranquilo, buffet, limpio, receptionist called a taxi for me at 3 am when I needed to go to airport!

couldn't get TV to work and my door key got deactivated twice

Location and terrace had a nice view. I enjoyed the piano playing in the lobby.

The room was small and the beds were hard. Didn't like that you needed a key to lock the door from the inside rather than having a bolt lock. They did not clean our room after requesting it one morning before we stepped out. By the time we got back to our room, it was past 7pm so I admit we did not ask again since we were leaving the next morning. I was under the impression they had a bar in the hotel, but I was told they didn't. That should be updated on the site.

Beautiful hotel! Great location. A bit loud, church bells in the am... But, that is part of its charm... And the charm of Guadalajara! The lobby is lovely and they even had someone play the piano one night which added to the charm. Rooms were clean and comfortable! Would stay again ... A bit cheaper than the other hotels on the area that seem to be the same. Would stay again. Parking was available and the staff were helpful and friendly.

The location is pretty good

We stayed there for 9 days....the hotel was out of hot water for 3 days....sorry I can t stay 3 days without shower...so I will not recommend this place they didn't care about clents

A beautiful, historic yet modern hotel in a great location. valet parking included in the stay. the rooftop pool was amazing!

wifi was weak, no coffee maker in the room. I like coffee hours before breakfast. No purified water, which adds to the world wide plastics problem.

Location and clean

Pool cold and closed early

really Good Location and everything near by, the maid give the room good service everyday.

for all my 4 days of stay there was no Channels that worked on the T.V really Upsetting which makes it super quiet and could hear all the noises from the halls and hotel.

Rooms are okay but they miss some comfy touches. Breakfast was ok, but the cook unhygienic. Grabbing everything with bare hands and i found a huge hair in the omelet to order she prepared. Location is fantastic, rooftop pool is nice but again nothing done to make it comfy so nobody uses it.

Upon check in they told me tv might not work. When asking why, she said they are replacing their cables. When asking more details she said some rooms work other not, so i asked to give me a room where it works... They send someone and then assigned me a room. Rooms are okay but they miss some comfy touches. There are no curtains, only blackout. So if you are changing in your room you need to close out windows, because there are other rooms just in front of you. The lights in the room are unpleasant white cold spots. No small bedside lamps. In the morning we suffered from a lot of noise of employees starting their shift. From 6am they are dragging carts, plates, yelling in the patio downstairs and it echoes in the whole building. When i called reception they just said we will have a look, but it all just continued. Breakfast was ok, but the cook unhygienic. Grabbing everything with bare hands and i found a huge hair in the omelet to order she prepared. Location is fantastic, rooftop pool is nice but again nothing done to make it comfy so nobody uses it. I would say, despite their efforts with renovated rooms, it's a bit of rundown place.