The staff the entertainment program is perfect Food very good staff very gentle and very professional

That time passes fast

Location Avis car rental at hotel and the price is better than online

Room is more than small AC not working properly I ask to resolve the problem but the guy who come was rude and he go with fix . The cleaning staff keep the cutting fruit for three day without takin.

The food, the staff and the cleanliness of the resort were outstanding. Location is amazing - a 5 min drive to lands of the legends.

We first booked into the hotel rooms, which were a little small and needed an upgrade so decided to move to the villas which were exceptional!!!!!!!!

the Cafe, bars, dinners, discos, the waterpark

The beach wasn't ready for the summer season at the end of April

Good location, good food, friendly staff, Variety of pools was clean and perfect, beach clean and nice to swim, ativites for all ages are very nice

Room is very small, food timing are so close and not enough to make other activities like swimming, you need to go and ask for water, food etc.. or no body will serve you, all drinks are served in the bar mixed with alchool

the staff the food

the room was bit tight and the mattress and the pillows are not comfortable

Nice hotel: big clean territory, swimming pools, friendly staff. Spa and Hamam are included, and we've also enjoyed massage. Food is also good, a lot of fresh fruits and berries, huge variety of different meals. There is also cafe with nice coffee and deserts (San Sebastián cheesecake was amazing!)

Rooms are a bit outdated: air conditioning wasn't working, fridge is quite old, door cards were not working properly, we had to change every day. Some technical update would be nice.

swimming pools , water slides and the activities for kids .

nothing

Perfect hotel for relax, beautiful green territory, zoo, outdoor pool with warm water in winter, super tasty food, especially fish&chips in the White Bistro outside! We stay here second time already and will definitely come back again!

Nothing, all is perfect here!

Excellent hotel, very polite staff, helped with everything from the moment of arrival. A large area, there is many things to do for both adults and children, everything is clean, varied and delicious food.

Small room

The food was amazing and the staff very helpful

the rooms need an upgrade

we liked everything, especially the way the New Year's holiday was organized

1. Mr. Omar at the front desk is just amazing and went an extra mile to find a good room for us. He is an incredible person with excellent customer service skills. 2. Bellis is like a heaven on earth with beautiful landscape. 3. Even though its an All inclusive resort, but the food is extraordinary. 4. The main resturant served world class massive buffet with delicious dishes. 5. The resturant by the beach and Bellis cafe was top notch. 6. The indoor pool and the spa was just what we needed to de-stress and relax. 7. We also enjoyed the daily entertainment shows at the Bellis Lounge. 8. My daughter loved the zoo, she really enjoyed strolling around. 9. All staff were friendly and respectful with highest level of customer service. 10. We had the best time at this resort and cant wait to come back.

Everything was just perfect, literally nothing to complain about.

We stayed at the hotel for 3 days. When we first checked in, the lady working at the reception was smiling. She quickly made our check-in process and gave us our room cards. The view from our room was beautiful. But when I opened the minibar, I was disappointed. There was only mold and dust around the minibar. There were also yellow stains inside the minibar. Rooms must be checked before. I informed Guest Relations and they said they will send a staff. When I came to the room 2 hours later, the staff had just arrived. Then they changed my minibar. Patisserie was excellent, desserts were delicious especially Medovik. The kitchen staff (I'm sorry I don't remember the name) standing in the dessert section of the patisserie was very interested, thank you very much. When we went to the terrace of the patisserie, a waiter came to take our drink order, his name is Orcun. He is an arrogant staff member and should be trained in how to talk to guests. Many staff members are texting or taking pictures of themselves, chatting among themselves. Their conversations are so deep that they do not see the guests. The food in the snack restaurant was delicious, the staff was also very interested. Gizem, who works in the snack kitchen department, loves her job. Although there is a winter concept in the main restaurant, the variety of food is plentiful and the food delicious. Most of the waiters are interested and smiling. The lady standing at the entrance of the main restaurant at breakfast and I think the restaurant chef next to her didn't have time to say "good morning" to the guests, because they’re just chatting among themselves. This may be the management style of the hotel, but it is not a pleasant sight in the eyes of the guests. Indoor pool and spa were very nice. During the day the hotel was a bit boring, I did not see any animation staff in the hotel area.

The food was excellent and we enjoyed the guest services at the front desk with Ms. Gulzina , which she was very helpful with all of our service request and Ms. Evana , at the Guest services, had made our stay very pleasant.

Everything was perfect

Sea view

Some rooms are small, out of air

the territory was very big and beautiful. the beach is perfect. zoo is very interesting for children

the hotel is really old, the bathroom doesn’t look good - there is mold in the sink and in the bath. but the worst part was - air conditioning stops working at night in October, I couldn’t sleep because it was very hot. and I couldn’t open the windows because of the loud music till 1 am. The staff told me that they couldn’t do anything - but I don’t understand why.

fun activities zoo food

poor air conditioning poor service and staff rude staff especially to non turkish people and Hijabi women

We vacationed with our 2 boys 9 and 10, with my parents and with my sister with her 2 babies of 1.6 years old We had an amazing vacation at Bellis Delux - above any expectations, all ages had activities, from daily games for 8-12, several pools, the zoo, golf, darts, night shows and more. the babies had their own kids play ground and water slides for babies. and adults have sports activities, the beautiful beach, several pools, the spa, night shows and so much more - we had 6 days and did not manage to do all that is available. The stuff is always smiling and helping, Food is wonderful with huge tasty verity, the pastries' are prepared in front of you and also are many of the dishes, the restaurant are always clean and organized. the hotel is only 10 min drive by taxi and $10 to the Land of legends amazing theme park and shopping mall - with evening water fountain - "Vegas style" show

- nothing - an amazing vacation - each age had a smile on face at all :)