Proximity to the Belvedere Club we were visiting with family who live in Colchester.

Room not being serviced during our stay. Would have liked a shelf in the shower area.

Central location , walking distance to many things

Room needs updating

Clean and well kept hotel

nothing

location

floors not clean , mat at bath shocking smell on entry, bed side lams loose and not working, cheap old furniture bed ridge in middle

location great parking on site excellent

nothing

Bed was comfy and not too long a walk from the Colchester North Station.

A couple of things instantly took my eye. The 'reception' sign on the main desk had many a months worth of dust on top of the lettering and the lift buttons on ground and first floor were both hanging off with an attempt to sellotape them back on. This area of town is a little run down too so may be it fits the profile...first impressions are important. Also, the shower gel bottle was pretty much empty, tubing couldn't suck up what was left.. All this points to a lack of attention and investment. There was also a saturday night function going on until 'stupid o'clock' in the morning and given my room had no sound proofing at all, I just had to put up with it and various people walking up and down the corridor, sounded like they were in my room! I'd have preferred to say something before check out but nobody around. Hopefully they can start to pick up on some of these things post-Covid.

party in the conference room very loud music until 3.20am

The room was a great size. Location great for where we needed to be. Security good. Staff were friendly and happy to help

Shower was like glass cutting into your skin when washing. Corridors smelt of cigarettes Fixtures in bathroom were loose and a crack in the sink We were warned of a party that night and that they asked them to be respectful of other residents, however the noise went on till after 3am

exceptionally clean, very comfortable

We liked the location and parking on site

Communication was poor, requests were ignored

Good location, 10 min walk to centre and plenty of pubs and restaurants nearby

Mix up with room on checking in, given wrong room bu quickly rectified

The bed was comfortable

The staff were quite rude. Our room key let us into another room that was occupied and then wouldn't let us into our room and had to hope after we come back after a night out that the room key would let us back in as reception closed and no one would be able to help. The shower was mouldy and toilet was gross. Check out as at 11 but at 10:15 we get a very loud knock on door from housekeeping.

Very comfortable,perfect location and friendly stuff

Water pressure was not great but for a night stay ,it wasn't a great problem

location was where we needed to be

not the best shower in the bath and very small cups not mugs in the room

Location

The bathroom wasn't very good shower didn't work properly and the sink leaked water all over the bathroom

Good links to main roads and close enough to walk to the town.

WiFi was terrible. Only one towel between two of us so had to ask for another. Only a small amount of tea bags and milk and hand wash waterered down.

Easy access

No air conditioning and windows only open a small amount, the room didn’t smell great when we got there and smelt dusty

Good position ,big room and cheap price for the delivery

Nothing