Nice and clean, lovely big bathroom, big open spaces, not too busy. Friendly staff

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The property was clean and tidy and staff very friendly

Prices of drinks in the bar

Noisy room, walls are too thin. I could hear the adjacent guest snoring all night through the wall. Windows are not sealed tightly, can hear traffic on A14 and local traffic. Bad nights sleep as a result.

Where do I start? Easy to get to location straight off the A14. Minimal, if zero queuing to get to the hotel. Super close to restaurants and fast food places but the in house resturant and bar does lovely food. Fantastic service. You can also get uber eats etc to deliver there really quickly and easily, as long as you meet them in reception. The staff are amazing. Literally, amazing. Genuinely kind, helpful, lovely people that made our 2 week stay so much easier than I thought it would be. William saved the day after my food delivery one evening wasn't eatable and another member of staff, I didn't get his name unfortunately, noticed a bag that I accidently left in the carpark, he brought it indoors and kept it safe for me. Our room had all the things we needed including multiple plug sockets and USB points. A hairdryer, iron and board, daily top ups of tea and coffee. The beds are super comfy and the temperature is easily controlled within the room. We were even able to bring our dog with us. Do not think twice about choosing to stay at this hotel. Absolutely wonderful stay.

There genuinely isn't anything I was unhappy about.

Laura the receptionist went above and beyond to welcome us. She upgraded our room, brought extra towels (and chocolates) and made sure we were ok. We felt like we were the only family staying in the hotel. Very clean (a little dated in some areas), but the staff and breakfast were fab. Very good value with booking.com

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very large room, clean bathroom, comfortable bed, dog friendly, rich breakfast

Clean, comfy room lovely and quiet. Chocolates on the bed when we arrived. Really lovely person at reception.

The lady working behind the bar in the evening was one of the rudest people we've ever been served by. Had to ask to be served every time as she wasn't there. When she finally turned up there was no hello, no smile, blunt one worded responses. At one point we heard her shouting at the people in the kitchen for pressing the call button to serve food. Generally unpleasant and like that to every poor customer in the bar that evening, who were all very patient with her.

Nothing was too much trouble. Friendly staff

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