The pool and location were great

Not a lot of water pressure in the showers but everything else was great and i highly recommend this hotel

Breakfast was fine and staff were very accommodating when I asked for something different for my husband who was sick and had stayed back in the room. Loved the location and our room in particular. We had a wrap around balcony. Pool area very nice . It was a little dated but served the purpose of cooling off.

Breakfast items were very limited if you were vegan.

Excellent location with a view of flores island. With quick/easy access across the causeway! Toured all around the area here and concluded we had definitely chosen the best place where to stay. Would reserve this property again!

The town itself is only worth a day or two, not much to see or do. Of course you're probably in transit, passing through to see the Mayan archeological site anyways. So thats just perfect!

The location

The breakfast was terrible and the room had bad smell

Budget friendly, walking distance to Mall and close to the airport. Great view of the Lake.

Great location and views into lake. Pool area very nice

Lovely hotel facing the lake

Staff not English speaker Very poor noise insulation Serious shower issue to balance hot/cold water

beautiful, great food/drinks, very helpful staff, regular check out was at 1:00 - they let us check out even later. wish we could stay longer.

good location, great pool area, comfy rooms, good breakfast, nice views. could also arrange trips through reception

could have sone extra sun loungers by the pool

It was our second time in la Casona and we would always come back with great pleasure. Delicious breakfast, excellent service and great pool for kids and adults. You never get tired of the beautiful view.

Only little water and few pressure of the shower in our room.

The hotel design and view are spectacular.

At night a bit noisy since pool closes late.

location, wonderful staff, and great food and wine, being on the lake overlooking Flores island rather than being on it with the associated noise!

nothing

beautiful lake view

none

The location in front the Lake. Confortable facilities

Nothing

Clean , good breakfast , helpful team , good location

No hot water in the first day , third floor . Room was changed to second floor and the water was hot

The hotel is in a good location close to the lake. The staff were friendly enough and the breakfast in the morning was sufficient. The hotel is nice, but feels very much like a standard room in a conference motel.

The room lacked a seating area aside from the beds and other small amenities that should be standard for the price. Also, there was a bad odor coming from the restroom pipes that required us to leave our window open to constantly airout the room.

The location is not on the Flores island but directly a walking distance across with a beautiful view of lake Itatlan. This is a good thing because we were able to enjoy the island for most of the day and sleep quietly with out the island noise. Also our hotel was one of the best we came across in service appearance and luxury. The hotels I noticed located on the island look worn down, small and noisy and personally a little scary to walk around at night . La Casona Del Lago is spacious, quite, clean and the food was great. Our room was cleaned daily, with huge queen size beds for a family of three. The hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday. the crew packed our breakfast because they new we were leaving early for our flight which meant to me they care about their guests and employees take pride in their job. I even booked another room for another family member and would stay here again. Really because we weren't far from anything and the hotel had everything we needed. Cold air conditioning, hot waters for showers, modern up to date and up to date toilets did not see or notice that the hotel was missing maintenance by any means even the pool was cleaned.

I did not like that the hotel only offers one key I think two would be better so we could come and go but at the same time we stayed together most of the trip so it did not affect our stay

AWESOME EXPERIENCE!

The ambiance is wonderful. The view of the lake is breathtaking. It is a great location, within walking distance of Flores island. The staff is very attentive and the food at the restaurant is reasonably priced. The room furniture is a bit dated, but that's not an issue since not a lot of time is spent in the room. The pool and jacuzzi are an added bonus after spending the day walking the Mayan ruins. I would definitely recommend this hotel.

is an amazing please