El desayuno y el aseo en las instalaciones.

Puesto que había adquirido un plan de decoración y cena romántica para mi pareja y yo, al entrar a la habitación había una lámpara defectuosa que por no manifestarlo con recepción al momento, al siguiente día me la querían cobrar cuando yo nunca la había tocado siquiera, por otra parte, el aire acondicionado no paraba de gotear y nunca se hizo algo al respecto.

Excelente ubicación del hotel, cerca de todo y fácil acceso a transporte, restaurantes y farmacias, el personal muy atento y gentil.

La habitación que nos asignaron no cerraba la puerta de la ducha por lo tal se hacía un reguero, el aire acondicionado no tenía desfogue del agua y se regaba en el piso de la habitación, el wifi funcionaba Perfecto pero después de una lluvia de cayó y no funcionaba bien y no supieron gestionar arreglarlo pronto estuvo así 2 días, el hotel cuenta con hidromasaje pero en toda nuestra estadía no calentó nunca el agua y era fría!

Everything was good 👍🏽

The noise was too much in the mornings

Todo muy rico, el hotel muy bonito

El desayuno y el personal

Me cambiaron la habitación porque no fue la que reserve

Este hotel es todo lo que se espera en unas buenas mini vacaciones. Desde la localización, staff, restaurant e este hotel tiene un 20/10. Su staff es como una familia, siempre estuvieron disponible para nosotros. Cuando regresemos a Colombia no dudaremos en regresar a este hotel.

The location was very good and it was not noisy. The staff were very nice.

terrazza superiore

stanze piccolissime ,senza una finestra sull’esterno

The hotel is in a nice area, close to a shopping mall and many restaurants. However that is about it, other than the location, there are many other good options nearby which I would suggest checking. I would rate my stay at the hotel a 1/10.

The staff is not really friendly at all. When I arrived they told me that the didn't had an option to pay by credit card, but at the next day someone was paying with that, so they lied. You have to leave the keys of the room every time you leave the hotel and the included breakfast is really basic and not really good at all.

The staff at pantry and house keeping are well behaved

First they give me the room which doesn't have window and when I ask to change the room they ask for extra money. After have a discussion they gave me another room which has window but the water was coming from the air conditioner which they were not able in 2 days so I have to sleep ultimately without ac. However they have given me the portable fan.

Great hotel in the middle of Laureles close to everything

Love this place my room 2nd floor large window that opens to a mini park

great location and comfortable room

breakfast - fruit should be served on a separate plate not as part of the decoration. Arepa (as served everywhere in the city) should be warm (toasted) with cheese, butter and salt.

Restaurant staff extremely pleasant

Love the staff and facilities. Breakfast was good. Spa, sauna and jacuzzi awesome!

Bed was really hard. Room wasn't completely clean.

Repeated stay due to good and excellent service from staff. Location perfect

We loved the location and neighbourhood.

The jacuzzi wasn’t warm and gym equipment was broken.

The room, internet, breakfast everything perfect

Everything ok

Great staff. Delicious breakfast. Location and facilities.

friendly staff. neighborhood is great.