behaviour of staff, food

Rates are on higher side,

Always recommend for those looking for Secure and Comfy Hotel. Everything is good and reception, Manager & staffs very friendly, helpful and there can communicated to you via English language too. Huge Size Clean Room, Clean Bathroom and most important their provide good unstoppable Hot water for shower. That's really good as during my stay, that time Katra in Winter season. In room dining food is good, fresh & hot. Their Food menu is good. You always can orders delicious foods from your room. Their provide Hotel vehicle for Katra Railways stations Drop and Pick up (with Minimum Charges) or you can check with them to for drop at Jammu Airport as well. Hotel have own vehicle for this arrangements. Hassle Free. You may need to check with Hotel side for this additional support for Phone Sim card.

Only things is payment mode is bothering part for myside, as this hotel only accept e-Wallet and India local bank cards transaction, Nor Cash acceptable here. Definitely won't give any problem for Indian Citizen. But for Overseas Card holders not useable here or either Cash Term. You require to request some one local friend to pay you via Paytm which really make hassle for International Travelers. Anyhow i have request Hotel Management to re-consider to accept Cash Payment term as this will make more easy and Hassle free for International travelers or enable the Hotel International Credit cards as well. Do please check this hotel again if their can accept cash or International cards before you book this hotel for safe side (For international Travelers Only). For Local Indian Traveler shall be no problem for this. and Once you reached Jammu, all your local or Roaming Phone lines shall not working here. You may need to get new Phone Sim at Katra itself. For International travelers if you go alone, you cannot buy this sim card as passport evidence not usable here. Phone Shop require Aadhaar Card for this.

Tracking for laundry stuffs. It was supposed to be delivered at the room and billed accordingly.

It wasn’t as expected after paying so much

it was not at al clean , the blankets were dirty the washroom was not clean the door lock was not proper

Stay was very nice , staff and location was good

Food and and water charges was very expensive

no view from window. very noisy. not everything on the menu was available.

Staff was cooperative.

Rooms had to be more clean. Hot water was not available always and we had to call them to switch onn the boiler

Cleanliness

Null

Excellent Hotel. Good Breakfast

Nothing

We loved our stay at Rama Trident. The staff was very cordial shout out to Mr. ROHIT who was kind enough to attend to all our needs. Would definitely recommend staying here.

Front office manager Mr. Rohit Raj was absolutely dedicated, helping and proactively suggested right things for our trip to Mata Vaishno Devi.

It's a decent hotel with a great location. Staff was good. But I would rate it as average here as I felt that it was not really a great value for money. There were lot of cheaper options available but I went with this with some expectation and it was not that great.

It was not value for money. Room size was small, breakfast was not very good.