De vriendelijkheid en behulpzaamheid van het personeel is iets wat ons zeer goed beviel. Bij binnenkomst en bij het verlaten van het hotel wordt je iedere keer begroet en er werd gevraagd of alles naar wens is. Het ontbijt is zeer uitgebreid en in grote getale aanwezig, zelfs verse jus d orange, wat zeker niet altijd vanzelfsprekend is. De kamer was op één klein puntje na netjes schoon en het probleem met het slot is zeer snel verholpen. Onder het hotel bevindt zich een zeer goed begaanbare en betaalbare parkeergarage. Ook is het erg prettig dat huisdieren welkom zijn in het hotel, bij aankomst kreeg ons hondje ook een leuk presentje en een zakje met snoepjes mee!!

Het hotel staat lekker dichtbij het centrum, het enige nadeel is dat de route naar het centrum bij schemering vol ligt met zwervers en de daarbij vaak voorkomende urine plassen in bijna iedere hoek die je maar kan bedenken.

Clean and new age

Nothing much

Het ontbijt, de toegang tot alle faciliteiten. Hele makkelijke locatie en dicht bij alles. Heel groot en gezellig hotel.

We hadden niet meteen de juiste kamer toegewezen.

Ruime kamer, fijn bed. Mooi hotel. Ontbijt was heel goed

Redelijk ver van het centrum maar wel dichtbij centraal station. Helaas hadden we ‘s avonds t/m ochtend geen warm water dus douchen/in bad kon niet. Dat was heel jammer.

Great location

Didn’t end up sleeping there because it was too noisy

Gute Lage neben dem schönen Bahnhof

Very clean rooms and pet friendly

We booked room with balcony and view over the city, but actually the view was over the station rails - not very inspiring. Also we booked the hotel because SPA was mentioned: the sauna and relax space was very small, no water available. The reception has no desk, I felt like no privacy when I was given information on my booking

Lits confortables Emplacement proche du centre ville

Un problème de porte coulissante empêche l'ouverture des tiroirs dans l'entrée de la chambre Petit déjeuner non inclus

The location was good, the beds were comfortable, the staff was friendly.

The views

The breakfast exceeded our expectation. Good selection of food and drinks

Heerlijk ontbijt

Uitzicht

Prima lekker uitgebreid

‘s avonds aan de bar geen koffie meer .

Dichtbij parkeren

Check out al om 11 uur terwijl ontbijten tot 12 uur kan

Het was schoon en verzorgd

Er was niet voldoende toiletpapier en tissues aanwezig en vond de roomservice prijzen nogal hoog

GREAT Location, awesome welcoming staff, staff also helped with may of the requests we had as well getting a car service to locations needed

restaurant had a function so we couldn't eat there and arrangements in bar for food was not setup well and staff had never performed that type of job, they where not prepared for a dinner service, we didn't know about the specials which we would have ordered from but the table next to us did

Ruime kamer. Ontbijt. Vriendelijk personeel.

De kamer waren s nachts warm en koelden niet af.

Belle décoration, chambre spacieuse, petit déjeuner copieux

La poire de douche un peu sommaire

De locatie. Gezellige bar

Het bed lag niet lekker!

I had a horrible night at the hotel. I booked two rooms and there was no extra bed on the second room which we needed for 3 people. There was only a leather sofa bed but no extra pillow or a duvet so we had to sleep 3 of us in one bed. Also there was no towel for the 3rd person:

Bed for 3rd person was not available and no duvet or pillow was available

地理位置很好，就在中央火车站南面。停车也很便利，楼下就是枢纽停车场，24小时22欧。

床边的柜子可以换了，皮磨损的很厉害，和酒店档次不符 在火车站边上，偶尔有些吵

Hundefreundlichkeit: 10€ pro Hund, Hinde im Frühstücksraum erlaubt Lage direkt am Zentralbahnhof, etwas weiter entfernt die Innemstadt Zentrale Parkgarage direkt am Hotel auch für große Autos problemfrei

Nachts recht laut, schlafen mit geschlossenem Fenster

The staff needs to be trained and you guys must find a good communication level between staff at the different departments because according what I had to go through was not so pleasant!!!!!

I went there during the gaypride. So I’ve booked a room together with my friends. So we had about 4-5 rooms for all 5 of us. We came around 1am at the lobby to wait for our friends to join, the first thing the receptionist said “Please don’t stay like 1h of waiting in the lobby”. I thought lobby is there to wait for hotel guests and we could not even order drinks because the receptionist seem to be in a bad mood. When I check in I have paid for late checkout at 14h, knowing the fact I’ll be partying and so when I get back to the hotel then I can get a good sleep until 14h. So the day of checkout, the cleaning lady knocking the door at 10h30 and woke me up, then she knocked the door at 11h30 and woke me up, then She came at 13h00 knocked at the door and woke me up each time she knocked I clearly told her that I’ve paid for late checkout until 14h. Then Cherry on the cake receptionist call me at 13h20 saying “sir your check out is at 11h00” then I told her “I’ve paid for the late checkout at 14h” and then she checked the system and apologised. But can you believe how annoying it was 3 times I told the cleaning lady I had paid for late checkout at 14h and she still kept on knocking my bloody door? Never more at this hotel ever……

Easy to find once you step out the Central Station. Step into the green lobby loads of plants with cute front desk counter. Check-in was smooth with friendly staff. Had breakfast at the hotel only on my 2nd morning. The lobby / Lounge at the back of the reception is a perfect place to hang out after check-out should you need a cosy spot to wait for departure / train. Cava is being served at breakfast which is great.

Breakfast at 24.50 Euro perhaps because of the Cava i found the rest of the items were pretty ok. I was not informed about the 2 small bottles of water in the minibar that were complimentary.

I was greeted by friendly smiles and a big welcome. I was happy with my room and a super comfortable bed. Breakfast was great and two people were exceptionally friendly and one suggested I go to a new museum, which I did. It was well the visit. I certainly would stay again.

There is nothing they could have done better.

Nice location, parking next to the hotel, friendly staff, pretty lobby

Room was quite dark and felt outdated