The deluxe suite is nice and spacious, with nice views in several directions. There are plenty of comfortable couches. The bathroom has a shower, jacuzzi and sauna. The bed is large, with many comfortable pillows.

There's little to no soundproofing, which we found out due to a party going on at a nearby rooftop. The windows are also quite dirty (on the outside), making the nice views far less than they could be. The biggest letdown was the jacuzzi being too small for two people; essentially it's for 1 person..

Good Mexican breakfast

Breakfast Staff were nice,

I was charged $100 over, because my underage son came with us

Well located, free parking, helpful and nice staff, good breakfast.

I found a dirty sock in the room (that means they don’t clean very well), the towels where dingy / grayish, didn’t looked white and clean (they changed them by request but a five stars hotel should have all the towels in good condition), the bed was hard, the room had a smell like lack of ventilation.

The room was amazing! The concierge was very helpful and polite!

the reception staff “didn’t understand English”, we’re unhelpful. I have never had such a bad experience at a hotel of this caliber… was very disappointed.

The wifi was out most of the time, they entered the room even though they told they wouldn't until we requested it. They wouldn't give me a receipt for the room even though the last time I stayed there they did. Several of the staff were very short and rudely quick with the service. Didn't feel welcome.

The location was perfect and the amenities were excellent, but the staff was AMAZING and it made our trip that much better!

Rooms were clean and spacious, bed was comfortable.

Meager breakfast and continuous connectivity issues with Wi-Fi

The available meals for dinner of the restaurant that is located in the second floor. The meal exceeded my expectations.

The pool was not available in our staying.

Breakfast was very good and tasty

It used to be better We need french bread

They gave me the wrong room at the beggining and they fixed well

Everything!!

Nothing!!