The location was fantastic. Easy to walk to the lake. Lovely deck to sit out on to view the autumn colours. All facilities including the ability to wash and dry clothes. Very spacious room with incredibly comfortable beds.

The location was very convenient with good off-street parking. Beautiful outlook with lovely autumn trees. Clean and tidy.

Property is great and in a perfect location.

The staff were rude, unkind and disrespectful. Not only that, they double charged me and then used that opportunity to steal $50 for late check out when I was clearly told at check in I could stay until 10.30. Rude and awful experience. Thanks but no thanks.

The location is close to town, and getting food or even groceries is very convenient if you cook. The four square is about a 5-7 mins walk from my unit. The apartment was lovely and comfortable, with central heating and a panel heater in each room, living, dining and washrooms. It has a fully functional kitchen. It has smart tv, and the wifi is good enough for four of us. The hot water is running well. Even though we didn't use it, they also provide clothes airer, vacuum cleaner, iron etc.

I think there are a few communication issues. I highlighting two main points here. First, we arrived early, kept our luggage with them, and returned closer to check-in (2.30 pm) time, but it was not ready. After waiting about 45 mins (3.15 pm), I asked again, but they said my unit was still unready and offered another unit. Just about to get our luggage, the manager ran to my husband and told him that the unit they offered had a faulty dryer. As we needed to use the dryer that night, I returned to the front desk and discussed it. Unfortunately, the discussion doesn't end very well with the manager. She raised her voice from the back and said, "We wouldn't expect customers to use a dryer on the first night" What? For any reason, it's up to me; that's why I paid for a 2-bedrooms apartment! I wouldn't say I like her tone. She was not respecting me as a customer/person. For this, I gave a bad rating. But the other lady at the front desk speaks nicely to me. So we have to wait another 40 mins to get our original unit. The second issue was the communication I sent earlier with the property through booking.com. It seems they don't get it or don't have a record of it. The conversation was clear and agreed by both parties. a. I booked two dates, 24th-27th and 27th-29th, and I told them that I needed the same unit for both dates. So, on the 27th morning, when I called for some tea, the lady said I should be checked out by now. What has happened with the previous deal? b. I requested a late checkout on the 29th as I have some work and my family need a place to stay. They generously gave us until 11 am (this was part of the conversation through booking.com), but at 10.10 am, the housekeeping used their master key to enter our unit. We were not ready! Communication (and respecting your customer) need to be improved. With the amount of money, there are few other options.

The location is close to town, and getting food or even groceries is very convenient if you cook. The four square is about a 5-7 mins walk from my unit. The apartment was lovely and comfortable, with central heating and a panel heater in each room, living, dining and washrooms. It has a fully functional kitchen. It has smart tv, and the wifi is good enough for four of us. The hot water is running well. Even though we didn't use it, they also provide clothes airer, vacuum cleaner, iron etc.

I think there are a few communication issues. I highlighting two main points here. First, we arrived early, kept our luggage with them, and returned closer to check-in (2.30 pm) time, but it was not ready. After waiting about 45 mins (3.15 pm), I asked again, but they said my unit was still unready and offered another unit. Just about to get our luggage, the manager ran to my husband and told him that the unit they offer had a faulty dryer. As we needed to use the dryer that night, I returned to the front desk and discussed it. Unfortunately, the discussion doesn't end very well with the manager. She raised her voice from the back and said "We wouldn't expect customer to use a dryer on first night" What? For any reason it's up to me, that's why I paid for a 2-bedrooms apartment! I wouldn't say I like her tone. She was not respecting me as a customer/person. For this, I gave a bad rating. But the other lady at the front desk speaks nicely to me. So we have to wait another 40 mins to get our original unit. The second issue was the communication I sent earlier with the property through booking.com. It seems they don't get it or don't have a record of it. The conversation was clear and agreed by both parties. a. I booked two dates, 24th-27th and 27th-29th, and I told them that I need the same unit for both dates. So, on the 27th morning, when I called for some tea, the lady said I should be checked out by now. What has happened with the previous deal? b. I requested a late checkout on the 29th as I have some work and my family need a place to stay. They generously gave us until 11 am (this was part of the conversation through booking.com), but at 10.10 am, the housekeeping used their master key to enter our unit. We were not ready! Communication (and respecting your customer) need to be improved. With the amount of money, there are few other options.

Location awesome, size of unit great for family, view awesome.

It is on a hill, so if you have young children or elderly parents could be a challenge with stairs and hill.

Have stayed at Blue Peaks before, great location so handy to town, walk across the road and you are there. Nice apartment had everything we could need.

Have to say the bed, and perhaps a personal choice but too soft, think time for a new mattress.

terrible WiFi!