we liked most of it

smoking in the eating area should not be allowed at anytime

Very kind staff, one of the most comfortable beds I have ever slept on, nice breakfast and pool.

a big and tidy room

N/A

Strategic location and the check in is efficient

The breakfast menu needs to be upgraded

Although the hotel is at the busy road Jalan Bypass Ngurah Rai (and yes, upfront we were aware of that) I must say that inside the hotel you don't get much of the traffic noice. The entrance of the hotel is quite grand. We had a room upgrade (executive poolview, nice and big!) which we were very grateful for. The staff was great and very helpful. We were in Bali during the lowseason, the Grand Palace is the only hotel in our four week trip with the best price/quality ratio (more to the lowseason price level from before the pandemic in my opinion).

Maybe the breakfast can do with a bit more upgrade. Good coffee, more intercontinental etc. But that is really, really neglilible.

My family enjoyed swimming in the pool. There were plenty of chairs by the pool to relax in. The breakfast buffet was very nice, and the workers were all kind. I also recommend the massages.

We really enjoyed our stay here, excellent room and pool, staff are friendly. Good location too for beach access.

The hotel is just off a busy highway, the pavement is very dangerous and has lots of holes and open drains. Be careful when walking to and from the beach, busy areas

beautifully decorated and good sized rooms

there was a used condom wrapper under my child’s bed!!! On a very busy road with unkept footpaths with missing concrete making it quite dangerous to walk

The spacious bedroom amazing ..the bed is huge just for me..I love it so much..

All perfect

facility, staff

nothing

Bed very comfortable

for our purposes it was perfect - we needed an overnight stay before a boat trip to Lombok. we had dinner in the restaurant and the ‘Nasi Campur Bali’ was unbelievably good.