Decent breakfast, big bed and dark room.

Despite booking high floor executive double room was only granted access to sauna/steam (not part of hotel itself) that was single gendered so could not attend with my gf. Bath had plug missing so could not sit inside and have proper bath.

Ficamos num 18 andar, deu para ver todos os fogos de artifício da passagem de ano, foi incrível. A limpeza estava impecável, com acesso a água e maçãs na receção e no SPA. Espaço de SPA muito agradável.

Spa

The room was very nice and clean. The spa was better than our expectation! The breakfast vas varied and the staff was more than nice.

Nothing. Everything was nice.

The location

The carpets in both rooms were filthy. The rooms were not ready at check checkin time. Did not offer to store the bags and only confirmed ready when we chased them half hour later. Would have been kept waiting otherwise. The toilet flooded the bathroom but as hotel full could not be moved. Eventually repaired, then stopped flushing. No other room with twin beds available so had to use the toilet in the room next door. Two meals ordered via room service. Only one came and had to wait for the second meal. After complaint, was not charged for the meal. A discount was provided for room with broken toilet.

The staff are extremely kind, from check-in, to breakfast and check out. The room was elegant and comfortable Swimming pool Good breakfast

Roof terrace bar is lovely and they took well care of parking the car

Room dated. Safe, lamp switch not working. Carpet full of stains.

Everything

Nothing