Local to everything Bed lovely and comfortable.

On arrival staff very pushy to order breakfast also pushing for us to eat in the restaurant that night and buy drinks. Every time we walked past the reception we was asked. Didn't like the pushing of the staff member to eat in there . Shower was lovely and hot but had to bend down to have a shower and shower head at it highest

staff were amazing

dated

just below average

fair

Hotel and room very tired

free parking which is very handy!

nothing wrong with the property just a bit dated but for the price we had the room for it was perfectly fine! it wouldn’t stop me from going back and didn’t effect our stay in the slightest.

Staff were lovely, looked after us brilliantly. Can’t be more pleased. Will be booking here again in the future.

Not applicable.

Very friendly staff and excellent service thanks

Nothing

Very welcoming on arrival. Staff happy to help and friendly. Bar area relaxing comfortable enjoyable stay.

Clean and tidy. Friendly staff and perfect location for our requirements. Bar and restaurant on site and ample parking. Warm rooms, hot showers and clean comfortable beds. All our needs were met.

The hotel is a little dated and basic, but this is fairly reflected in the price and doesn't not detract from it's comfort or welcome.

Very clean, nice location, friendly Staff, would definitely return

Nothing

Not a bad word say about it, would stay again

Everything was great apart from house keeping walked in without knocking at 9 am

well situated for Man airport , very pleasant staff , very nice bar with excellent food , good sized breakfast , set me up for the day .

nothing , all good

N/A

Really poor quality hotel which did not remotely look like the photos advertised on booking.com. Cleanliness was poor with dirt on the windowsills, hairs and dust in the bath, and a carpet that looked like it hadn't been cleaned since it was laid. The noise in the room was unbearable - I might as well have pitched a tent at the side of the road. Staff were strangely overly bothered about which table we sat at for breakfast, despite just one other group of people being in the room with us.

room, breakfast choice, staff friendlin ess, hoiuce of bar meals an quality of food

Lights gone in room , hotel doors shut earlier than stated on literature, chairs too low in breakfast room, Eating in the bar was a challenge - a group of loud swearing customers

Car park and location

Early check in availability

location for football at Stoke free parking decent breakfast friendly staff

smell of sewers in room and throughout hotel outdated room really bad smell in bathroom

Stopped before

The lady on reception was useless she never said I was in the anexx after I walked up the stairs clueless

It was a fantastic and very friendly and there always there 24 hours to help I'll definitely be back and i recommend to anyone that needs a place to stay for holiday or emergency due to the hospital my husband in hospital and I stayed here and its only a few mins away from the hospital I'll be back at the weekend 10/10 from me thank you to the staff and everyone that works here you do such a fantastic job 😊