friendly staff, cleanliness

everything was good

the restaurant was great, the service in general. transportation all time out of the door

pool schedule, and AC wasn’t cooling enough for the room

The property has one beautiful pool, and rooms with balconies are beautiful, but almost everything else left us disappointed. all the staff are amazing.

this property is advertised as a beautiful beachfront resort, but is anything but that. The beach, nor the property, are as advertised or pictured in the booking. the beach is public and full of trash, pushy salesman, and wild dogs. even the lot next to the “resort” had wild dogs, horses, and trash everywhere. the breakfast was fine if you are a carnivore, but all the food is disappointing if you are a vegetarian, as me and my boyfriend are. we were only able to eat fruit and bread, and the restaurants on the campus had only 1 or 2 options for us to eat, and at extreme prices. I am most disappointed by the expectation of a resort where all needs are attended to, when in reality every penny is counted and we felt unsafe even one step off the property. will not be staying here again.

good location, supermarkets and stores 4 steps from the hotel.

the bathroom has a foul odor , it might be the sewer system.

everything.

everything

the breakfast and the access to the beach

first, they have us a super small room, with an awful view. after fighting a lot, they gave us a way better room but this one was super noisy, specially at night. the air conditioning made this awful sound and the room was located next to a huge machine that made terrible noises all day and night. I will never go back again to that hotel

The staff was incredible and the amenities where great. We ate in the peruvian restaurant and the food was truly exquisite. You can relax under the shade in the main pool, and the second pool gets sunlight all day long, if you prefer tanning like us. The beach is just a staircase away from the second pool so you can see the ocean while tanning in the pool. Overall very nice.

You only get wifi in the reception area and the rooms, other than that theres no wifi in the second pool or the restaurant right next to it. The breakfast was pretty average, not the best weve had, but still fair. The blackout curtains are not as blackout as we wished it was and it was kind of delicate (our curtain string broke with the least amount of effort.

location is ok

my room was very old and the bathroom was ugly and with black mole everywhere

location

the Ac of the room was not working well. rooms need a bit of improvement. breakfast was very average

staff

food

Bellhop was very attentive and helpful

Everything else except the comfy mattress

Not too many things. Breakfast was ok. Parking was included in the rate.

The room was noisy facing a highway. The shades didn't work and had to call maintenance to fix it. The room was too cold. The bed wasn't very good. Towels were not enough. The checkin was a nightmare, long wait, complicated process, too time consuming, staff wasn't very helpful, parking was cumbersome.

Everything

That it is far from historic places