we got the grand suite with the private pool, the room was amazing, the pool was huge. this is definitely the best room you can get with these prices. The food in the hotel was great, not repetitive at all. breakfast always had pancakes, a variaty of eggs, chesse, bread, vegetables, cereal, jams, etc. lunch and dinner were also great, and i really liked the desserts. i'm a vegatarian and i always had multiple choises. the hotel is in the center of everything, near by there are a lot of restaurants, bars, supermarkers, stores, absolutly everything you need.

they didn't clean our room every day, but that wasn't so bad.

Enough room for a family with 2 kids, good beds, I like that there were normal beds for the kids,no sofas. Food was good,cuisine is international with some greek dishes every day, and a variety of different dishes throughout the days, a lot of things to choose. Pools are nice,kids loved the Maropi Aqua part. Our terrace overlooked the pool so we could have a drink and watch the kids play in the pool. Kids club also nice,with good animators. Last day we could have early breakfast. Personell friendly and helpful. Would definitely come there again.

Room was not that clean,cleaning lady didn't clean every day.

Especially the private pool in our room. The waterpark. Food was great. Pools were fab,

It was spotless clean everywhere. The staff was most attentive and the slides were great fun for both kids and adults.

It would have been better if the food and drinks at the pool bar offered an all inclusive version as well.

The private pool, architecture, calmness, food, location, play ground

only very minor things, that could easily be improved: Suggestions for improvements: Soap holder/plate Hangers for clothes in the bathroom Allowing drinking water in the rooms at least Air con does not reach upper floor A „Please do not disturb“ sign is missing

Happy and helpful staff

Air condition in our rooms did not worked properly, was not getting cold and was difficult over the night to have a proper sleep. All drinks to the dinner are fully charged on halfboard option,even "post - mix soft drinks" for the kids (by the way poor quality). Would understand to pay only for alcohol drinks.

it was clean

nothing really

Staff went above and beyond, we were upgraded to the suit as on our honeymoon which really did make our stay So clean, lovely staff and food was nice

Could have been a bit more choice of food but what there was was excellent quality and great value for the reasonable price of the hotel

excellent service from the staff

the air conditioning in our room was very old. working poorly to keep us cool. it can get very bad if the weather was really hot. we didn’t complain tho. we just kept it as is

A good hotel fully meets expectations.The staff is very responsive to all your requests. Special thanks to the administrator Mariana.All facilities, dining room, swimming pools are located conveniently and with a sufficient number of free places.

The location of the hotel is a bit far from the city center.

Free upgrade, the private terrace with a beautiful view and private pool... Room very stylish and everything in perfect condition. Staff friendly and helpful. We got offered early breakfast at 4.30 on checkout day

We didnt turn on the air conditioner because it was 7€ per day... i think at least it should be included in the suites when you already pay a high rate. Because of this we needed to leave the window open and the mosquitos were terribly.

paying for 3 hours late checkout

Fantastic friendly Hotel .ideal for couples and families . Extremely clean food was great .lack of choice on all inclusive drinks.there are 2 bars only one you can go to for all inclusive drinks .the water park you got to pay for all drinks .Apart from that definitely would go back.the whole Island has a lot to offer Watersports & coach trips all at fair prices .Also very friendly people. If yourself catering Eating out is very reasonable lots of family restaurants with amazing food .I would 100% recommend Meropi hotel & apartments

Better range of all-inclusive drinks and the water park bar to serve all inclusive drinks

great hotel, lovely food, nice rooms and pool. good rea too. highly recommend. will be back

Great room with own pool. Lovely food. Close to bars etc. Had a great stay!

the resort was very nice breakfast was exceptional

room needs a bit of a make over

Food was really nice. Similar dishes daily, nonetheless, tasty.

It is disappointing to see so many plastic cups being used. Even when asked at the bar to have a drink in a glass , we were told it is only available at dinner! You could , of course, have a drink in a glass served anytime- with additional payment...If you fancied to pay for a drink outside of All Inclusive menu. Taking about all inclusive- food was really nice , in our opinion. We even had a pleasure of enjoying lovely calamari at couple of occasions! Drinks included in All Inclusive however, were a real disappointment... ouzo, raki and ?cogniac...beer and wine....no basic spirits like whisky, gin or even vodka. Available spirits were... just like a firewater:-( white wine was the only thing that was pleasant tasting. Location is good, reception stuff very helpful. It would be really great for the hotel to improve their All inclusive drink package, which would make us consider another visit in future:-)

this is a little family hotel, off the beaten path which was perfect for me. there was nothing surrounding it, and the clientel was mostly families and couples. it's perfect for people who don't like crowds and cities. you are super close to the beach. the staff was incredibly kind and accomidating. the food in the hotel is fine. i would suggest half-pension at most. there are lots of restaurants on the same street which is also fine. in a 15 minute walk you are in an old city that has fantastic food as well. The old town was also a nice destination to go for dinner every evening. there is the best local cocktail bar about 3 minutes away.

we had a private pool, but the kids from the water park could look into our backyard so it wasn't as private as we would have liked. there was no screen door on the door leading out to our pool, so we could never leave the door open to get some air without the risk of mosquitos(and trust me, there are plenty) invading us.

Childeren choose this hotel because of gliddes in pool.

Very friendly staff. But beds are old in some appartements.Not enough sunbeds or available.

The aquapark was an exceptional facility worth every € spent for the stay. Period! Apart from that the food in Meropi Hotel's restaurant was really tasty. During our 1-week-stay we had an opportunity to taste many delicious meals. As far as I'm concerned we had not only chicken, pork and fish, but also more unusual meats like beef, lamb and some of Frutti di Mare dishes. The rooms were extremely clean, probably the cleanest I've ever seen. The pools were also really clean. The closest beach is a 5 minutes walk from the reception. Kids club was also worth visiting. Our son really enjoyed it. The staff was really helpful and friendly. I only regret not booking the apartment with private pool.

The beach was much further from the hotel, than said on the website. Although the room was really clean, it didn't meet the 4 star standard. I'd mark it between 2 and 3 stars, because of very little furniture and really small bathroom. Our room - a 2 level apartment had one huge disadvatage. The air conditioner was located on the lower level. That's why no matter what you did, on the second floor it was hot all the time even if the lower level was ice cold. To sum up the constructors of those apartments lacked knowledge about basic laws of thermodynamics.

The location was good.

This was the most we spent on any accommodation while travelling through Greece and it was such a disappointment. The staff were rude, the room was dark, grubby and tired. Wi-fi for more than one phone was extra, air conditioning was extra - it was awful. Such a sad way to end a lovely trip.

Lovely accommodation In a great location! We had the modern suite with the private pool and it was just perfect! The sheets were changed virtually everyday and we had clean fresh towels for the pool and shower! We stayed half board and the food was fabulous with great variety! We arrived very late on the first day and the hotel has left sandwiches, fruit, water and a bottle of wine for us! It was the perfect start to the holiday. Lovely touch - the small things do matter and they nailed it! Lovely friendly staff and great facilities! We loved Crete and the kids had a great time in the private pool! Would highly recommend this accommodation for a lovely relaxing holiday!

Nothing! Would have been nice to have had access to free water!

Beautiful Family hotel,in the quiet area of Malia.The aqua park beside the hotel was fantastic.We will definitely come again.