staff, view

The hardest bed ever, noisy dogs barking

Location was amazing, the view and the infinity pool was really unique. If they will fix the rooms it would value the price we paid and more.

Unfortunately there were a lot of defects and lack of maintenance, the bathroom was worse than a 2 star hotel, all the pieces were rusty, or broken, the floor had broken tiles, the wardrobe, the chairs were broken... after paying 1000k for a 6-days stay I had far better expectations. I'm an experienced traveller, I know I can have similar or better service for 80-90$/night in the same area. I could not cancel the stay nor upgrade the room, since the hotel was full.

Excellent location with incredible views, very nice and helpful staff, good breakfast

It is a bit old and would use renovation, especially bathrooms

The view Decent breakfast

Not clean. Hair and dust everywhere. The toilet was not cleaned properly Very old furniture

The location is amazing, the view was spectacular and the parking had plenty of space.

The staff was rude. Our room was very dirty. The towels were in very poor condition, and the beach towels were hard to find. Finally, the breakfast needs improvement being average.

Pool size, availability of sunbeds, view, shuttle service, staff friendliness, not too busy/crowded

Limited facilities and some areas would benefit from better maintenance e.g. several sunbeds were broken, some of the chairs on the terrace were uncomfortable, tennis court is advertised but is not usable.

property is taken care of extremely well, everything is clean and spacious.

it would be nice to have the area around the pool completed and made nicer.

The view from the breakfast room was lovely

Bed was slightly hard But that’s personal taste

Beautiful view and exceptional staff! We arrived before check in time, and they were very accommodating finding a room for us. The bartender at the restaurant is very friendly and attentive. Everyone was just so nice, and it genuinely felt like they wanted to make our stay as enjoyable as possible. It was also a very relaxing atmosphere.

The bed was hard. We are used to softer beds so it was different for us. We slept well though.

Advantages: 1. Good location and convenient parking 2. Good views, there is an infinity pool overlooking the sea, although the water is very shallow 3. Good breakfast 4. Public parts are well decorated and decorated. Disadvantages: 1. The bathroom is very small, there is no place to put towels and bath towels; the water flow is very small, the hot water is very slow, and the hardware accessories are old. 2. The dog in the yard next door kept barking, which seriously disturbed our rest and made us unable to sleep at night. 3. Mosquitoes in the room, bad experience 4. There were still many other rooms of the same type listed on the booking when we checked in, but the staff arranged for us to go to the first floor. After we expressed our desire to change to a room on a higher floor, we were given a room on the second floor in the corner with no view.

Everything

The coffee in the morning is not good

staff were excellent and friendly, the property was very comfortable and clean throughout. The buffet and drinks prices were very reasonable too, buffet was adequate and breakfast was very good too.

the lack of facilities, however it’s very relaxing so not a major

- Complimentary shuttle to/from airport was incredibly helpful - Room had excellent view - Breakfast was very good - Free luggage storage was also very helpful - Staff members were extremely helpful and accommodating; they gave us recommendations, arranged a car rental for us, helped us out after we came back into the hotel after we had been in heavy rain and we're overall really friendly

Breakfast was very good. The view over the city made your day every day. Mornings by the infinity pool. By car in a few minutes to and from the Zante city centre.

Unfortunately we had a parking view, next time we go for a sea view for sure <3

How they offered transfer not only from the airport to the hotel but also to Tsivili beach and Zakynthos town. The driver Stavros exceptional professionalism and punctuality. The dinner buffet option which was good and also had a great value. They also booked for us the boat trip and we were picked up at the hotel.

Is not a didn't like but maybe a attention in relation to the government fee we pay in booking.com that they might not being able to see at the reception, so make sure you don't pay twice we luckily saw it and didn't pay it again. It was also not nice after breakfast how we felt rushed to leave the room to be cleaned.

Wonderful location- close to Zante Town and the airport but in a quiet area overlooking the sea and the port. The staff in the hotel were helpful and very friendly. We were picked up from the airport and taken back for our flight home - all part of the hotel's service. There were also shuttles to the beach and the town but we didn't use them. The staff in the hotel were all exceptional!

There is only some liquid soap in the room so bring your own toiletries . The bathroom could do with updating.

very nice hotel with

Everything was exceptional, the hotel, the room itself, the staff also (i had some wonderful conversations with Giannis, the receptionist) and all of them were very helpful all the time. If You come to this hotel, do an efort and try to book the room with the swimming pool (i assure You won't regret it), as all the other rooms are normal ones. The hotel is very close to Zante (5 minutes with the car, 10 to 15 minutes walking distance) and You also have a lot of facilities.

The breakfast was ok, not sensational, but everyday we had the same things, not even a single change in the menu in 12 days...

We loved Avalon!! The suites are amazing - comfortable beds, great air conditioning, and the private pool felt like such a luxury. But the prices were really reasonable for how nice the rooms are! The staff are excellent and kind, and remembered us every time.

Not a negative, just worth noting: it's about 20 minute walk to the town of Zakynthos, meaning a sweaty walk or constant cabs if you don't rent a car.

The staff are very nice and helpfull. Also located on a very beautiful place. loved it

it was a littlebit noisy. I could hear the guest talk in the hall way.

The view was wonderful. Just like it looks in the pictures...but better of course! The hotel was superclean and the staff were extremely helpful and pleasant. I'll definitely go back!

Communication prior to arrival could have been better. It seemed like I received generic messages at set time intervals but they answered none of my questions. Anna at reception more than made up for that by being extremely helpful. If it wasn't for her, I think my stay would have been less enjoyable.

The only thing they have going for them is views from the pool and breakfast area

The staff was incredibly rude. They confirmed us an extra night upon check in yet, acted as if the conversation never happened. Leaving us stranded for a night. They also refused to order taxis for us and simply responded in laughs and recommended us to bribe the shuttle driver to “make him our personal driver”. Moreover, the room was advertised to have sea view at an extra cost but, as it was an attic the window was blocked and one had to jump in order to get a glimpse of the view. Also, the beds were incredibly uncomfortable and the general higiene of the place was quite poor with the bathroom being the worst having a foul smell.

It had an amzing view on Zante Town, Big pool and sunbeds to relax in and the staff was nice

The beds are extremely uncomfortable, it felt like 2 cardboard plates with springs in them which were the worst beds ive ever slept on. The breakfast wasn’t any good, bread was old barely any fruits and not a lot of things to chose.

amazing rooms and location. Anna was very helpful, informative and kind!