the hotel is nice and clean friendly staff clean and spacious bathroom

- the heating was not working (probably to save gas/electricity) but at the price i paid, i was expecting to be able to turn on the heat at least - the card holder for the room was broken - what iritated me the most was that i needed to give a 50 eur/day waranty which i found out only when i arrived and made the check in; i dislike completely the hotels which such policy. they take my money and keep them blocked for some days!

They dont speak english... A lot of noise .. i dont know from where..

location and the night porter was so nice

the fact that I checked in and room was not properly cleaned. hair all over the bed, dirty shower and unfleshed toilet.

Room was fine. Needed extra pillows.

Room keys didn’t work so had to be taken to be let into our room. Took about 20 minutes to be seen by reception to check in out of the four staff only one was checking in a building que of people.

Fairly new, we’ll kept

location

room was a comfortable temperature

the double bed was 2 twins which kept moving apart expensive parking

Clean and spacious

Far from the center - Overrated in general

It was clean and well decorated, nespresso machine is always a plus

bad location, no fridge, no facilities, very expensive

1. Room size - very ok 2. Bathroom size - good. 3. Pretty good room condition 4. Breakfast (continental) - lot of choices

1. Not all staff was able to speak English at the reception desk in a communicative way. 2. Lot of dust on the room's furniture. 3. Not working safe box in the room 4. Despite asking staff for a safe box service they didn't do anything with the request since the end of the stay. 5. No cabinet (any type) or any other shelf for keeping the clothes (except the one for a suitcase and hanger). 6. TV was a HD one, but connected to a hotel's STB which was a pretty bad quality! It was also a very slow STB. 7. Very complicated underground parking and quite expensive! 8. No "refills" of the tea and coffee every day. 9. Housekeeping services not cleaning/replacing used cups, teaspoons everyday. 10. Room was soundproofing, but a quite visible gaps in the doors! 11. Reception was not able to make an invoice without doing three errors. Send or email. Both is too much for them. 12. Bed (double) was made by connecting two single beds - OK. But there was no option to lock the wheels of the beds. They were moving towards each other. It wasn't comfortable. 13. Dangerous window. It's unsafe and it's easy to fall off the window! 14. Very noisy if window was opened thanks to be close to the highway. 15 Spamming and harassing on the whatsapp by the hotel. Unacceptable. I didn't allowed that.

Helpful friendly staff

Nothing

The location as i was attending a sporting event. The friendliness and attitudes of staff at the hotel

Nothing

Clean room

Bathroom smelled like marijuana, toilet seat was loose, restaurant was closed, loud alarm in the middle of the night (once stopped after 5 minutes no one could give an update on what happened), parking costs extra.

The room was lovely

Nothing

(+) clean, spacy and well-equipped room (+) fitness room availability (+) very good breakfast (+) availability of European TV channels (+) pleasant and supportive staff

(-) parking should not be charged separately (-) invoice not be issued directly at the reception