Comfortable bed. Great location. Price would have been great if everything promised was available and open.

Restaurants were closed. Sauna was being renovated. Staff seemed confused on what was open and what was not. Staff assured me the sauna was only closed for one day. I found out the next day it was closed for renovating for weeks. The carpet and some furnishings need to be replaced. It was probably an immaculately beautiful hotel 15 years ago. But it is in serious need of updates and better communication with staff.

Room was big. Great location. Giant Starbucks in lobby on a grand scale

It was a Grand experience

brilliant staff - nice rooms - good gym - located next to taste restaurants and bars - very closed to the KTX station. good wifi

everything’s okay

location

Tired, outdated, and terrible. They centralized the air con so whatever the hotel decides is the right temperature is what you have to accept. I couldn't switch the heating off in a hot hotel.

Very convenient location and very comfortable and welcoming Hotel.

Nothing!

Air conditioning didn’t work. Room was small for the price. Horrible view. Definitely not a 5 star hotel