Parking was a problem

The hotel was in a great location by main square. The room was fine and spacious and bathroom very good. But the hotel had no soul...it seemed lifeless and uninspiring.

Check in was a nightmare. It took almost an hour. We stood outside in 47c heat trying to converse with a speaker. At the other end was a Spanish lady with little English. We had to hold our passports to a tiny camera. Our Spanish was as bad as her English, poor woman. This hotel boasts a 24 hour reception. There is no one on Reception. When you finally are granted access, you have to retrieve your key from a box using a number code. Then they want you to fill out another form and sign and go back out and hold it to the camera. I had well had enough by now and we went to our room. There is nothing wrong with this hotel EXCEPT there is NO reception. No map. No advice on what to see. No recommendations on where to eat. Plenty of signs saying scan this and book your own that. Not our style.

Excellent location. Good room. Pleasant staff.

Too quiet.

Srta. Diana, that came to the reception, was very helpful and kind.

Reception virtual and the water from the shower running hot and cold.

location, rooms, cleanliness, quiet hotel

the virtual booking system was difficult to use for those who are traveling without cell phone or cellular data. very frustrating.

normally comfortable

remote check-in system, on the phone with a receptionst located god knows where, who gives you instruction how to open the front door and find your room key like in a treasure hunt. Totally ludicrous. Nobody in the building, no breakfast. small room, not well furnished. Located in a pedestrian alley, you need to park 200 mt away and carry your luggage with you

Virtual reception. Not really a clean room

nice location

check in was kind of odd