朝食

壁が薄い，ドライヤーの風量が弱い

サニーホールの従業員の対応が最悪

綺麗で広い。お得な料金

エアコンの温度が変えられず寒かった

El hotel es muy acogedor y la atencion del personal es excelente! La ubicacion es excepcional ya que esta a minutos caminando de la estacion Nippori (ahi puedes llegar con el Kesei Liner desde el aeropuerto)

El aire acondicionado deberia ser controlable, ya que hubo dias que hacia calor y no se podia ajustar. El desayuno estaba muy rico, pero el huevo revuelto estaba muy liquido y sin sabor. La secadora no seca bien. Son solo detalles pero vale la pena quedarse en ART Hotel.

none

the rooms indicated can live for 3 people, the hotel give me a room with 1 full size bed for 3 people the room is small and I think it should let us know there is no way to add a bed , the 14 days is uncomfortable.

走道可以讓行李箱全開，隔音很好,除了一般的枕頭、抱枕還有記憶枕，很好睡很舒服，離車站很近。

Location next to Nippori Fabric Town, ideal. Breakfast ok

There is a big step to get to the bathroom. Not great if you are a little disabled.

Room for 3 persons is so big. Location is really good very close to Nippori station. I left luggage at the hotel before check in time when I came back to check in all my stuffs were kept in my room already ☺️☺️

Nothing

Location is excellent. This is the main reason on why we booked this hotel in the first place.

The hotel staff told us on arrival that the only way to control the air conditioning is to adjust the "air flow rate" with a simple dial button. However, both of our rooms are still very warm/hot during our 6 night stay even though we have put the dial at max all the time. Not sure if the hotel air conditioning system is designed for the hot Tokyo summer weather. The 2-people room is very small, but we kind of expect this given our previous travelling experience to Tokyo. It is still the smallest 2-people room that we have ever stayed in Japan (travelled to Tokyo 5 times before). There are very limited washers in the hotel, and it is always occupied.

The room is fit for 4 people. The bed is big enough for 3 people to share 2 beds. Interior design of the hotel room is modern

Some bad smell from the bidet which cannot be removed even I cleaned it several times

I like its good location near JR station, friendly staff and good value breakfast.

Rooms large by Tokyo standards. Great location near Nippori station.

Weird step up to bathroom. Cannot individually adjust thermostat

Breakfast, oersonal

we had mold in the bathroom

room are good have big room and brakfast is nice, location is very close to Nippori station by walk 2 mins. room are tidy and clean also with free coffee to make , and near hotel has shopping area Familymart drugstore resturant.The best is staff at front who always welcome and helpful all the time

the price go high in some days have to plan the booking day and recheck price every week before arrived. but some room are renovate so it is reasonable with the price that high up and if booking via booking.com can get discount some room

spacious room and very near to nippori train station it just 2 mins walk

Very good location,comfortable room.

None

location near nippori station close by m9nimart resturant and shopping street also chaper than ueno area. nippori station keise have direct train to narita airport

staff don't refill DHC face cream so sad

Near from the JR train station.

I paid £332 for a night and the hotel staff even hesitated to help our luggage to carry to the room. With a family of 5 people including 0 yr old baby, the staff literally didn’t help us at all with large amount of luggage and even hesitated to lend a luggage trolley because their own stuff were piled up on it and didn’t want to move those. Cleanliness was fine and bed was big enough for us. The wall seems to be quite thin so I could hear people talking in the middle of the night.

The room is spacious for family of 4, bed and pillows are comfortable. The hotel location is convenient near JR station and Skyliner to Narita Airport

There is a plumbing problem on our last night. Our son use the bathtub and when he drain the water, some water popping out the pipe next to the bathtub, make the dry area under the wash basin wet so we need to slowly drain the water. (did not happen on the 1st 5 nights) I already told the reception when i check out next morning and she will look into it.

Location was close to Nippori station and Fabric town. Breakfast was excellent,; a selection of Japanese and western dishes. The rooms were large and quiet. Reception staff were very helpful.

I have no complaints

Easy to reach from the airport.

A small complimentary water bottle in the room would have been nice.