Residence Milano Bicocca
A propos de ce appart-hôtel
La Residence Milano Bicocca propose des appartements indépendants à Milan, à 350 mètres de la station de métro Bignami.
Équipements
Climatisation
Animaux de compagnie acceptés
Cuisine/kitchenette
Internet/Wi-Fi
Parking
Balcon/Terrasse
Lave-vaisselle
Téléviseur
Accessible aux personnes à mobilité réduite
Jardin
Adapté aux familles
Carte de Milan
Appart-hôtel à Milan
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnie
Comprend les essentielsJardin, Animaux de compagnie acceptés, Cuisine/kitchenette et plus
€€€€
Avis
4.0/5.0
Bon(4 568 Avis)
Avis vérifiés à 100 %
7.0
L’ampiezza delle stanze
Abbiamo trovato un po’ di formiche, un telo per la doccia non pulito, inoltre nel locale dove conferire i rifiuti manca il contenitore per gli oli esausti.
10.0
Everything
Nothing
1.0
Following a lengthy check-in, which was totally cumbersome as we had to walk to a nearby mall to go to the reception, we were finally shown into the apartment which we had booked by one of the receptionists after over 30 minutes. The lights in the kitchen didn’t work and it soon became clear that the central air conditioning didn’t work either. Given that there was a heatwave, we requested stand fans. Unfortunately, this simple request was immediately rejected. After stating numerous times that she had no solution to this problem, the receptionist said that she would check whether they had an alternative apartment for us to stay in; though she insisted that it was unlikely as they were fully booked. After making several calls, the receptionist took us to another apartment that suddenly became available. Unfortunately, the air conditioning didn’t work in this apartment either. The receptionist claimed that it might take the air conditioner several minutes to work. She told us to wait for half an hour and contact her should the air conditioner not work at all. The air conditioner still didn’t work so the receptionist told us to get keys to another apartment. She promised us that we would be given a refund in the morning by the manager in the eventuality of a nonfunctioning air conditioner. Upon given the keys, we were assured that despite being smaller than the apartment we had booked, this third apartment would have a working air conditioner. Unlike precedent times, we were left to fumble through on our own in search for this apartment located blocks away.
The last apartment was a total downgrade from what we paid for. Small and crammed, with few power outlets and totally dated. Apart from the general depressing atmosphere of this apartment, the air conditioning did not turn on at all. It seemed like it was totally disconnected. Next day we faced the most arrogant receptionist ever. a blonde bespectacled woman who refused to tell us her name, took charge. She told us that the manager was on holiday and that if we had any issues, we must contact Booking.com. We told her that the receptionist, whom we had spoken to in the morning, said that the manager would be at work in the afternoon and so we insisted on speaking to the manager. The receptionist claimed that her colleague who was on the morning shift was still new at the job and that we were misinformed. She said only the manager could issue refunds and that the only way we could contact the manager was through booking.com.
Once we kept insisting to speak to the manager, the receptionist ordered us to sit down and wait till 9 o’clock when they would close as a way of getting rid of us and to show us that she was totally ignoring us. We insisted that this was totally unacceptable and unprofessional as there must be someone to shoulder responsibility. The receptionist started shouting at us, screaming that we wanted her to lose her job by asking her to call the manager while she was on holiday. This rude and unprofessional receptionist persisted that we were wasting her time and repeatedly told us to sit down and wait till 9 pm. We insisted that we were not leaving without compensation for having our only night in Milan ruined. At that point she started shooing us away. Seeing that this receptionist was being totally unreasonable and impolite, we decided to leave the reception and contact you by email. To add insult to injury, while we were leaving, the receptionist kept saying ‘Bye, Bye!’ in a mocking and insulting tone.
8.0
The location, the staff and equipment were perfect.
The air condition was not working and it was a little hot inside.
6.0
I loved the room space and bedrooms, plus the amenities like the hair dryer and wifi. Happy with the extra pillows, blankets, toilet paper and more. Good spot and very clean.
The sink wouldn’t drain and that wasn’t a big issue as we had the kitchen sink. What was the issue is that the following day we spoke about the issue to the lady who first served us when we arrived and she said they would come that day after 2pm and they never did so we had to walk the following day to the reception and explain it all again to another person and then got told it would be checked out and they never came.
10.0
Location was wonderfull. Very nice apartment. Silent.
9.0
the apartment was spotless clean and bedrooms were a great size with lots of storage. Bathrooms were great, and kitchen well-presented. The location was perfect, so close to Lidl and the metro stop, it was very easy to get to the centre of Milan. Overall, great value for money and would definitely stay again.
Would say that picking up the keys was quite a stressful process. Was somewhat difficult to find the location of the pickup within the shopping centre. Heads up that if you don't have a credit card you will be expected to put down a 400 euro deposit there (someone else at reception also faced the same issues, so the process maybe should be clearer on booking, the deposit was repaid though with no issues). Also found that it would be better if the kitchen was somewhat better equipped. For breakfast we ate cereal from pasta bowls as there was also no toaster, and there was lacking oven trays really to feed the 6 people that were staying. But these were minor issues really.
1.0
nothing
check in and staff
5.0
Reasonable price and location near the metro.
1. Could not control Heating in the apartment. The room got so hot that we always had to sleep with one of the door open. The air was still so dry that my son had a nose bleed acter the first night itself. The rest of the days we slept with water in a bowl to keep the air humid. The girl who showed us the flat on the first day, did something at the controls and said she turned it to low. Actually she was just escaping and had no idea how to control the heating in the room herself or the control is just broken.And no you can't just complain and get a new apartment. This is a huge apartment complex with up to 15 apartment complexes each with upto 20 floors high. The reception is not part of the apartment complex because they don't own it all. Just some of the apartments. The reception is in a shopping complex atleast 500m away.
2. Given a bunch of keys. Not sure which key is for what. In the whole apartment complex there were atleast 10 different gates. We kept on trying every single key, at every gate until one of them worked.
3. Overall, not a bad one but I would suggest to go for this only if you have to ...
8.0
The flat was very comfortable and pretty well equipped.
The place is quiet and close to the Underground (about 30 mn to the center).
There is a Shopping Mall and a Lidl supermarket not far.
The process to get the key is a bit long... and located inside the Shopping Mall next to the building where the flat is located.
The sink of the bathroom was blocked... it can happen but it looks like it was not maintained...
Except cutlery and utensils, you need to bring everything to cook ( oil, salt,...).
8.0
Room size is good.
The bathroom's wash basin was not very clean.
3.0
location
Laundry, dishwasher and more importantly air conditioner in the bed room were not working. After contacting staff instead of changing our room they suggest us to tolerate the situation. Because they cannot send a service man on Saturday and Sunday! This property was by far lower than our expectations and made our Milan trip terrible! Never back again!
10.0
Everything just perfect
1.0
****DO NOT BOOK THIS PLACE! We searched everywhere for this place, the map is wrong. we finally found it through a local and security guards in a shopping mall far away from the property. We got there just after 9 as we were searching for an hour. The 3 ladies refused to give us the key bc we were late. My toddlers and I were left on the street all night to find that all accomodation was booked near by with no passing Taxi, they put me and my family in danger til really late at night. They are scamming people for business. We payed for the hotel and they would not give us the key.
****DO NOT BOOK THIS PLACE! We searched everywhere for this place, the map is wrong. we finally found it through a local and security guards in a shopping mall far away from the property. We got there just after 9 as we were searching for an hour. The 3 ladies refused to give us the key bc we were late. My toddlers and I were left on the street all night to find that all accomodation was booked near by with no passing Taxi, they put me and my family in danger til really late at night. They are scamming people for business. We payed for the hotel and they would not give us the key. there is no lobby or check in near by and the directions are not at all accurate.
4.0
We liked the location as near Bicocca university and a small Food Mall. Also the unit facilities where correct as described and on photos.
If you are coming with car be careful: Dangerous and slippery way for walk-in to garage.
Don’t walk to garage if you are Offered, it is slippery, especially during rain, we felt and injured our self.
We mentioned the staff name in our heath and safety claim to the unit but where tretenden back we should not do that as we will get a lawsuit.
So don’t write any names if you are contacting the unit.
Very complex check in process, 3 papers to sign extra as terms and conditions at arrival. We where given 7 keys and only two had written label so others need to be remembered. Check in is in other building which is inconvenient. Arrive enough time in advance - Although check in is published until 21:00 staff is working until 20.00 so they hurry you up, provide insufficient and fast information which is hard to understand especially if one is tired from all day travel.
Dirty kitchen sink and bathroom.
Uncomfortable extra bed (sofa) for sleeping.
Prepare exact amount for city tax and parking as they couldn’t change 100 eur bill.
Parking garage can’t be reserved in advance and they are upon availability.
6.0
location
staff service
8.0
metro nearby
we are all seniors, bunker bed is not suitable
10.0
great accomodation with really great affordable price.
no nearby carpark on weekdays. ours were free as we had it booked during the weekend
1.0
Poor management
8.0
collecting the key was complicated.
10.0
Really comfortable and spacious apartments.
Quick service and extremely pleasant administrator!)
At general, apartments in a quiet aria with a nice city view from the balcony.
Our Appartments include everything you need, including a dishwasher and an iron.
Definitely, we recommend staying there!)
FAQ
Combien coûte ce appart-hôtel par rapport aux autres à Milan ?
Le prix moyen d’une location à Milan est de 84 € par nuit. Cette location est 14 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce appart-hôtel ?
Oui, le parking est répertorié comme un équipement pour Residence Milano Bicocca. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce appart-hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce appart-hôtel. Voulez-vous vraiment une piscine ?
La location Residence Milano Bicocca accepte-t-elle les animaux ?
Oui! Ce appart-hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Residence Milano Bicocca ?
Nous avons trouvé 11 équipements pour cette location. Cela inclut climatisation, animaux de compagnie acceptés, cuisine/kitchenette, internet/wi-fi et parking.