Sprawling and peaceful compound. My son loved the little animals in the hotel. Beautiful view of the mountain.

Service at the Pullman Lijiang was fantastic! Emily at the front desk went above and beyond to make sure we had everything we needed! She checked on us throughout our stay making sure we had even we needed and even inquiring if we needed breakfast delivered to our room. She even put together a safe trip package for us when we were leaving to go home which included a mask, antibacterial wipes etc. We would without a doubt stay there again. This was our first time at a Pullman Hotel but definitely will not be our last!

I had wished the spa was open but understood it was closed due to Covid.

Lovely location. The two bedroom deluxe villa was very spacious and was very warm. When the air conditioning stopped working someone came to fix it quickly. Convenient parking.

Very average breakfast. The restaurant was extremely slow to prepare food (around 45+ minute wait, even when the restaurant was not busy). Beware of the quinoa salad - sounds lovely in the menu but is actually just a bowl of lettuce with a teaspoon on quinoa sprinkled on top and one cherry tomato! Disappointing. We checked out one day early - 2 nights here would be enough.

Landscape, location.