Posizione e colazione

Nulla

Parcheggio molto lontano Stanza non corrispondono alle foto su booking Stanza fuori struttura con polvere senza tende aggiunte dopo un giorno. Cassaforte asportabile. Bagno ai limiti della decenza.

Camera molto ampia , luminosa con ampio balcone e vista sulle montagne ; materassi molto confortevoli così come cuscini , buona fornitura di biancheria .

Riscaldamento alto per me, senza possibilità di regolazione in camera .

Posizione ottima, personale accogliente , camera pulita e servita di tutto , riscaldamenti ottimi data la temperatura esterna.

Lo scalda asciugamani anche se non aveva nulla sopra puzzava un po’ di bruciato

L’educazione dello staff, l’abbondante colazione, ma soprattutto l’appartamento esterno che mi è stato dato: FAVOLOSO.

Nulla.

location

noise

The stay at K2 was great! The location was ideal (just 5 minutes from the bus stop) and the staff was very helpful. The room was clean and the breakfast was very good.

N/A

Lovely room, excellent shower, all spotlessly clean.

1) We were not told that access was through a pedestrianised zone and street market. We were aware that there was no onsite parking but the nearby parking we were told about was over 500 meters away. 2) when we arrived we were told the hotel was busy because of a big event. What we were NOT told was that it was a Spritz promotional event on the forecourt of the hotel, effectively below our bedroom. Now we like a party as much as anyone else but after a long drive and a further long drive in store we did not relish the loud music being played outside. We were told by the manager that the music would stop at midnight and would be turned down at 10.30pm. Neither happened. We were told that we could not change rooms as the hotel was fully booked. Had we been informed ahead of our arrival that the party was happening we would have accepted it, cancelled our booking and gone elsewhere. 3) Having parked the car and returned to the hotel with our passports as requested the receptionist (who we later discovered was the manager) was talking to a friend on her mobile phone (my Italian isn't good but I can tell the difference between a work and leisure conversation) and ignored us for several minutes before eventually telling us to bring passports back tomorrow! To sum up, it could have been a great stay but ended up being ruined by lack of thought and customer care by the management.