Très agréable

Piscine chauffée Salle de sport En état de fonctionner.!!

- Chambre petite ne correspondant pas à celle figurant sur la réservation - Le petit déjeuner et le diner se terminent tôt - Manque du réactivité de la personne présente à la réception, il a fallu insister plusieurs fois pour avoir le lit de bébé alors que la demande a été acceptée sur booking. La chambra aurait dû être préparée avec le lit. - Aucun retour n'a été fait par l'hôtel (ni par téléphone ni par mail) sur une demande concernant un objet laissé dans la chambre.

É muito, bom lugar pra se estar com amigos, famílias ou mesmo sozinho, os funcionários são excepcional , tudo de bom e ficamos encantadas.

For my family, the waterpark was the best thing about this hotel. It is lots of fun and keeps you cool from the heat. However, adults do need to be with their children and supervise them. The slides can be dangerous when there are more than 4 adults in one circlular dingy (you can crack heads really badly) and the Tsunami ride is fun but very risky if not careful (you can hurt your back). The staff are friendly, but stressed out. It is a large hotel with lots of pools and facilities. The ability to exchange GBP at a decent rate at the desk was very convenient. They also have an ATM (fees apply) at the hotel too. The hotel minibus can be reserved for 20dh one way.

The air conditioning is very poor in most places especially in the bedroom making the entire stay and sleeping uncomfortable. The first room we were given had a terrible stench of urine. Even though we booked well in advance for specific rooms, we were given completely different room configurations. The room had loads of mosquitos. I had to spray everyday to reduce them, but that's not good for our health is it? The food was hit and miss and sadly, they don't have enough drinks machines in the restaurant and most of the time they are not working properly. Meal times got so busy that there was always a shortage of tables and cutlery. The outside bar has wasps everywhere! Going in and out of the cups, syrups, drinks - a real turn off. The hotel is far from everything. The taxis would charge 150-200dh (£15) a pop one way. We used an app called inDrive to get much cheaper taxis 70dh each way, but you would have to meet the driver outside the hotel as the other taxis block/report them. Most of the machines in the gym were broken. If this hotel invested/upgraded their AC and had better management, then it would be superb. Please invest/upgrade your air conditioning system, keep all wasps/bugs/mosquitoes clear, get more drinks machines and a better hotel/project manager.

La restauration, les buffets étaient copieux et appétissants. Le personnel au restaurant est discret et disponible 👍. L’équipe animation nous embarque avec eux 😉.

We enjoyed Amin!!!! He gave us an awesome experience overall. He made sure my friend Jenn had an awesome birthday from the start of the day to the finish. He was there when we arrived, he checked in with us throughout the day, and he provided a HUGE birthday experience for my friend Jenn. He works very hard and we appreciate AMIN!!!

It was exceptional!

The staff is very Happy all the time and very helpful

Far from the City

Cleanness

Bedroom far away from dining and bar