The Hotel is well situated in Lulea. Nice view to the harbour and only a few minutes walk to the other side. Shopping in five minutes clothes souvenires and local products. Wonderfull breakfast. Good restaurants and bar. spa and sauna possibilities. Very helpful staff and service.

Only one thung I did not understand. The opening hours of the sauna. The 8th floor service only two days was open after that I had to go the downstairs facility. I tell you the 8th floor sauna has the best view of the town.

really great breakfast

worst bad ever with very soft matrace, sleeping like in hole.

Location, restaurant.

Bartenders are really slow.

on itself a nice hotel, but large number of rooms are in the basement

booked half november for 2 nights in January and got a room in the basement, without windows. Even prison cells in the Netherlands have a window. It is unacceptable for a 4 star hotel to sell these rooms and I believe that all rooms 100-300 are in basement. After complaint they said that the hotel was fully booked, even though I made a reservation 3 months ahead.

The location is perfect, 13 min away from the airport by bus. The staff is lovely, there is always tea, coffee and fruits available at the reception, very good to warm yourself after coming from the snow, the breakfast is exceptional, so many options, the restaurant is beautiful and the food is delicious for a fair price, the view from the restaurant is very nice, the lobby is so stylish, with the big lamps, and the spa is a must. I had a very enjoyable time.

There was nothing I didn’t like

Lovely fairly new hotel, shame things were closed, like the roof top bar & restaurant, we were worried we wouldn't get anything to eat, but it was 24th to 26th December. We found a 3 restaurants open, we walked to the Bishops Arms pub, but limited menu due to only chef & manager working, so Fish n chips or burger n chips.. it worked.. I chose this hotel as it was only a 3hrs 30 fro. Rovaniemi, Santa's village and the Arctic Circle, so a great day trip on the 25th.. oh and underground parking was handy as it was below freezing & snowing. Tight for my Dodge Ram, but no problem. Lovely helpful staff & breakfast was very good..

No open bar or restaurant, but it was Christmas day & why shouldn't staff be at home.. it wasn't a drama, just an inconvenience..

Everything was beyond experience. The cleanliness and the staff was amazing. The window room was ideal.

I think everything was up to the mark. The breakfast was fantastic.

Location, staff, breakfast, breakfast, exceeded expectations- well done

Right in the center, great breakfast, cool skybar

Tiny room, very dark

Stylish hotel, central but quiet, tasteful interior design, friendly staff, big, clean and comfy rooms and a lavish breakfast buffet. Excellent!

Elevator didn't go up to the ninth floor , where the breakfast restaurant is located.

Ambience. Rooms. Food. Staff

Nil

Nothing

Nothing

the early breakfast service is poor. Yougurt was expired by few days

Such helpful staff that helped me organizing a delivery of flowers, huge bedroom with a comfy bed (that I did not want to leave) and delicious breakfast served at the roof restaurant with amazing view on the sea. Place to stay if you visit Luleå!

Location, comfy bed, breakfast, lounge

Small room