The food

The front deck people

hospitality. workers were nice and attentive.

shower head was really high on ceiling which got the entire bathroom floor wet.

Staff were nice and ready to help.

The rooms were not clean. Hairs all over the bed and bathroom.

Very friendly staff definitely would stay again if I would travel to Itagui.

All to be clean. Also costumer service, staff etc. Attention high level

the sauna was not hot.

The staff was very professional and provided everything we needed. Rooms are clean and beds are comfortable. Location was safe and pretty close to provenza/parque lleras.

The rooms are a bit small.

Not any American toast after one week I gave up asking

The front desk didn't help me at all with my heavy bags either coming into the hotel or leaving the hotel.

I didn't have any idea I was being charged over 250,00 per night

The breakfast isn't good I never eat breakfast there. The coffee is weak. I don't stay there for the breakfast though I stay there because the hotel itself is excellent and the staff is great especially the receptionist at the front counter Sandra is a sweetheart!

Breakfast!

Everything was great! Excellent place to stay,better than poblado...

Nothing. Everything was great

the staff make the property.

Hotel is well priced and we'll located I like that it had parking

but the room has 2 water leaks and breakfast was tasteless

The place is clean and people are polite.

no towels

staff are wonderful and very helpful and try there hardest to accommodate and make your stay great. Also Alex the cook prepares such wonderful meals, his food looks and taste like it prepared by a master chef. Sandra the manager is the sweetest women and so very helpful and great at her job.

location and staff

The kitchen staff. The night staff at the reception and maintenance..

Too noisy all the time. It's hard to sleep. I was moved to a different room and it didn't make a difference. Maybe it's the type of construction or the location. You can hear people as if they were outside your door, simply awful if you are trying to sleep until 7 or 8 in the morning. There's noise and people talking until 2 or 3 am. Maybe all night, I didn't get much sleep the week I stayed there.

to loud around

restaurant not choices

the two person spa tub

Loved the location and value. Staff was very helpful and attentive.

Beds were a bit hard for me.

Location was ok

Room was too small