The staff was helpful and very kind. We were hungry and they arranged for a fantastic lunch outside hours. They helped us arrange an early taxi the day after our arrival and even called our room to wake us up in case we overslept. The fridge was not working, but they repaired it within an hour.

The location is good as it is close to a metro station, but it is a bit far from more central areas. However, it was easy to go around by metro, and the area around the hotel was lively and nice.

Hotel absolutely did not meet standards of expectations!! Family of crickets found in bed on day 2. We were moved to a 'premium' room which had dodgy electrics, no hot water and no TV. Due to the poor experience we wanted to leave the hotel one night early and find alternative accommodation but we're informed this was against hotel cancellation policy. The hotel manager was extremely rude and implied we were throwing a fuss as we didn't want to play the full bill. Whilst taken a back by the insinuation I explained that we were asking to check out one night early as we were unhappy with the accommodation, we had not asked for a discount!!! Our room was once again 'upgraded' to a room which had very weak WiFi signal which meant the TV did not work as it needed WiFi. The ceiling fan was wobbling all over the place in the room and the bathroom fan was hanging off the ceiling! Not a good stay at all. I would like some form of compensation give that we asked for a room with a TV and hot water. On one night we had no hot water and on two nights no TV. Not very happy with the stay one little bit!!

As above, the facilities were incredibly poor and the hotel manager was extremely rude.

It's gud but parking is not available

Parking is not available

Staff impecable Room very clean and bigger than I thought Beautifully cleaned and decorated room Bathroom